FOI/Data Protection requests during Covid 19
The Council’s resources are focused on vital services during the pandemic. They are diverted from usual compliance or Information Governance work with priority being given to other areas. However, we remain aware of the statutory deadlines that apply to us.
Currently our compliance with Freedom of Information Act 2000 and Environmental Information Regulations 2004 requests remains exceptionally high, at around 99%. This is one of the best compliance rates in London, and we aim to maintain this. We continue to try to meet the Subject Access Request deadlines when possible.
However, the reality of the current situation is that this will often not be possible. This is due to the number of requests received and the current workloads in services such as Children’s who are involved in the pandemic response work. We apologise for the inconvenience caused, and we are working through cases as quickly as possible, bearing in mind their often complex and sensitive nature.