Coronavirus Housing repairs update
What you can report
You can report essential repairs such as; plumbing, electrical, carpentry, roofing, bricklaying, paving, welding, glazing, flooring, essential plastering and tiling.
Please only report the type of repair we are currently doing.
Keeping you and our staff safe
When you call to request a repair, our repairs customer service staff will ask if you or anyone you live with has COVID-19 symptoms (high temperature, a new continuous dry cough, or a loss or change to your sense of taste or smell) or has had them in the last 14 days. They will also ask if anyone in your household is shielding. The information you give us will stay on record for 60 days from the date that you call us.
Repairs staff or our contractors will only attend a home where a tenant is self-isolating or shielding in an emergency, on a case by case basis, following advice from our public health team.
Thank you for your patience.