Update on Request and Read
Because of the new government restrictions, we regret that customers are not able to come in to our libraries to browse and choose their own books.
We are extending Request and Read to two more libraries.
This service allows users to order and collect books from some of our libraries.
You can now order books from Kentish Town and West Hampstead, as well as from Highgate and Swiss Cottage libraries. You will be able to collect your books at the two new libraries from Monday 23rd November.
We developed this service in response to the ongoing COVID-19 pandemic, as a way to get books to library members while keeping customers and staff safe. In designing this we followed Public Health England guidelines on social distancing, hygiene and maintaining a COVID-safe environment. We hope to be able to extend this to other libraries soon.
Which books are available
We can only offer items which are in stock at the library you will collect from. As well as printed books we also have large print titles and talking books (CD format only). You can request up to four books at a time through this service.
Our catalogue is available for users to see which books are available at Swiss Cottage and Highgate. But, we regret that our Reservation service is not available during this period. We cannot guarantee that we will have the particular title you are looking for, and we ask for your patience as we try to satisfy your requests. If we don't have the book(s) you want, we will suggest alternatives, in consultation with you.
To order, please complete our request form or call us by phone - full details on the next page.
For details of the services available at our other libraries, and for more information, see Changes to the library service.