Ways to pay your rent
Please note the seven digit rent account reference (shown on the bottom right hand corner of your rent card) is needed for any payment method you choose to use.
Open a Camden resident account and pay your rent directly and check your balance.
The first time you want to check your balance, you will need your rent account reference (pay ref). You do not need this every time.
Alternatively you can pay online, you will need your payment card or bank account details and your rent account reference (pay ref) every time you make a payment. This can be found on your rent statement or the seven digit number at the bottom right-hand corner of your rent card.
Pay by direct debit
Set up a monthly direct debit by filling in a direct debit instruction form.
Download: Direct debit mandate (PDF)
This is the simplest way to pay your rent, garage, parking or shed charges. Current payment dates are the 15th, 22nd or the 28th of the month. If the due sum changes, then the direct debit changes too. We can also take an agreed amount each month to repay any rent arrears. Return the completed form to:
Rents and Charges Team, Leaseholder Services, London Borough of Camden, Camden Town Hall, Judd Street, London, WC1H 9JE.
Pay by standing order
Download: Rent Standing Order form
Send the completed form to your bank. Your bank will take the correct amount from your account each month and pay it directly to us. Your bank may charge for this service. Whether paying weekly, fortnightly or monthly you must pay the rent in advance. If your rent changes, you have to tell the bank the new amount to be taken out. Please advise the rent and charges team if you cancel your standing order.
Pay by telephone
Telephone 020 7974 6104 and pay using a credit or debit card.
Pay at a Post Office
Take your rent card and payment (cash, cheque or debit card) to the cashier. If you pay by cheque, make the cheque payable to Post Office Counters Ltd.
Pay at any PayPoint outlet
You can pay your rent anywhere you see the PayPoint sign.
- find you nearest paypoint - www.paypoint.com
Pay direct from your Camden salary
If you work for us you can arrange for your rent to be taken straight from your monthly salary. Contact the rents and charges team for an application form.
Pay by internet or telephone banking using your own bank
If you use your own bank's website or telephone banking facility, you will need to give the following details:
L B Camden Rents Account
Beneficiary sort code:
Quoting reference: this is the seven digit payment reference for your account with us (it will start with a 1, 2, 8 or 9)