How to contact us

Many people find the answers to their questions online. Try searching for what you need first. It’s cheaper and you might get a quicker answer.

Call us

020 7974 4444

Normal operating hours are between 8am to 6pm, Monday to Friday. Only emergency calls will be handled outside of these hours.

Visit us

Call first if you need to visit. We will try to answer your question or book an appointment for you. If you visit us without an appointment, you might have to come back another day.

Appointments are available Monday to Friday, 9am to 4:30pm for:

  • council tax
  • housing advice
  • housing rents
  • housing benefits
  • managing a council home – for example keys and fobs

Address
Contact Camden Reception
5 Pancras Square
London
N1C 4AG