How to contact us

Many people find the answers to their questions online. Try searching for what you need first. It’s cheaper and you might get a quick answer.

Phone number

020 7974 4444

Normal operating hours are between 8am to 6pm, Monday to Friday. Only emergency calls will be handled outside of these hours.

Visit us

Coronavirus means we are working in ways that protect you and us. Before you try to visit us check how council services have been affected

You should only use face-to-face services in an emergency. Or if you don't have access phone or online services.

If you need to access Camden Council services, phone us on 020 7974 4444 or visit

We advise all customers to email or post documents to the address given on Council correspondence. If your information contains personal information, please ensure you put a named officer on the front of the envelope. Or you can call Camden Council on 0207 974 4444.

Our face- to-face opening times have changed. We are now open 10am until 4pm, Monday to Friday.

We want to keep you and our staff safe. You may be asked to wait outside the building before you come in. This is to ensure safe social distancing. 


Contact Camden Reception
5 Pancras Square