Freedom Pass Renewal 2021

Does your  Freedom Pass expire 31 March 2021?

If your Freedom Pass expires 31st March 2021, we have made the renewal process easier for you. There is no need for you to contact us.

You do not need to contact us as we will check your continued eligibility for a pass. If you remain eligible for the scheme, your pass will be reissued and posted to you between February and March 2021.  If we need any information, we will contact you requesting the information we need to confirm your ongoing entitlement for your Freedom Pass.
If you have moved address in the last 5 years you must let us know. You may send proof of your address by emailing us at: or by post (no stamp is required) to:

Camden Accessible Travel Solutions

Documents accepted include:

  • a current Council Tax Bill 2020 – 21 or;
  • a Utility Bill - Gas, Electric, Water, Telephone (not mobile phone bill) which must be dated within the last 3 months.


A Disabled persons Freedom Pass gives free travel on:

  • most public transport in London, 24 hours a day
  • most National Rail services within the London area - after 9.30am on weekdays, all day on weekends and public holidays
  • local bus services in the rest of England

If the pass is used on National Rail beyond the Greater London area, the extra onward cost must be paid before boarding the train.

Who can apply

Who is eligible?

You can apply if you live in the borough of Camden. You will need to provide proof of address.

You may be eligible if you:

  • are blind or partially sighted
  • are profoundly or severely deaf
  • are without speech
  • have a disability, or have suffered an injury, which has had an effect on your ability to walk
  • don’t have arms or have a long-term loss of the use of both arms
  • have a learning disability
  • would have your application for a driving licence refused for reasons other than because of drug or alcohol misuse

You’ll automatically qualify if you already qualify for:

  • Personal Independence Payment (PIP) and score 8 points or more in the 'moving around' or ‘communications’ element
  • Higher Rate Mobility Component of Disability Living Allowance
  • War Pensioners’ Mobility Supplement
  • Certificate of Visual Impairment (CVI)

You must provide all the relevant pages of the PIP benefit letter

How to apply

To apply:

  1. Read application guidance notes (PDF)
  2. Complete the application form (PDF)

You’ll need to provide:

  • proof of your sole or principal residence in Camden
  • proof of age
  • a passport-style photo
  • appropriate medical evidence

What happens next

Your pass will be sent to you within 7 to 10 working days. If we need additional information we’ll contact you.

Passes issued by other London councils

You’ll need to complete a new application if your pass is issued by another London council. If you automatically qualify, you’ll need to provide a copy of your entitlement letter dated within the last 12 months.


If your application is unsuccessful and you want to appeal the decision: