ScootAbility

ScootAbility loans vehicles, such as scooters and power chairs to residents in Camden and Islington, who:

• are at least 16 years and
• have a mobility impairment

Applicants need proof of permanent residence. We deliver vehicles to and from your home if:

• your home is vehicle accessible and
• you have suitable charging and storage facilities

Membership

The two types of free membership are:

• day loan only - your property has a secure storage area, but no suitable charging facilities
• one to seven days loan - your property is accessible for vehicle storage, has a secure storage area and charging facilities

To apply:

1. Read the Scootability Guidance Notes (PDF)
2. Complete the Scootability Application Form (PDF)
3. Send your completed form to:

Camden Accessible Travel Solutions
PO Box 64175
London
WC1A 9B

Face to face sessions

If you need any help, The Concessionary Travel Department will be holding face-to-face sessions every Tuesday at two venues in the borough. A session will be held at 5 Pancras Square, Kings Cross in the ground floor reception area between 10am to 4pm.

There will be an additional face-to-face session held at Queens Crescent Library, 165 Queen's Crescent NW5 4HH, 11am to 4pm.

During these sessions you will be able to submit an online application form, provide documents to support your application, make enquiries on an existing application.

To guarantee to see the Concessionary Travel Department you can book a session time by contacting the Contact Camden Team on 020 7974 6435, or alternatively you can drop in at either venue without a booking.

Training

You need to be able to use the vehicles safely before becoming a member. You’ll complete a training session which provides the opportunity to use a vehicle and deal with any concerns you may have. Our trained professionals will help you feel confident and safe when using our vehicles. Once training has been successfully completed, you will be awarded membership.

Home assessment

Applicants need a home assessment carried out by a qualified professional. This ensures the vehicle will not be stolen or vandalised, and involves:

• checking vehicle access and storage space
• advice on keeping your vehicle securely at your home if you are able to
• advice on the use of locking mechanisms, chains and padlocks
• checking there is somewhere to recharge the vehicle using indoor mains sockets. It costs a few pence to charge overnight

Our vehicles:

• have a maximum speed limit of 4mph
• are capable of a maximum 10 mile round trip
• can only be used on the pavement, not the road
• can’t carry passengers
• shouldn’t be driven in bad weather
• don’t require a driving licence

Our scooters also have baskets on the front for carrying luggage or shopping. 

Book a vehicle

You will receive a confirmation letter that you have joined the Scootability Scheme, which will provide the telephone number to make a booking.  Vehicles need to be booked at least 24 hours in advance and returned after 7 days.