Reporting antisocial behaviour

If antisocial behaviour (ASB) is causing alarm or distress to you or the community where you live you should report this to the Camden Community Safety Team.

We take all reports seriously and follow a set procedure once we receive a report.

Report anti-social behaviour

What types of ASB should be reported?

Any behaviour that makes you feel unsafe or you feel may make others unsafe. This covers a wide range but can include

  • drug related ASB (drug use, dealing)
  • youth related ASB
  • threatening behaviour, verbal and physical threats and abuse
  • vandalism and property damage.
  • using a property to sell drugs or for any other illegal activity
  • harassment including incidents based on race, gender, religion, disability, or sexual orientation

How to contact Camden Community Safety

  • Email: communitysafety@camden.gov.uk
  • Phone: 020 7974 2915 (9am to 5pm Mon- Fri) Please leave a message if outside of these hours
  • Post: Community Safety, 8th Floor, 5 Pancras Square c/o Town Hall, Judd Street, London. WC1H 9JE

If you're a Camden council tenant or leaseholder and the antisocial behaviour is happening on council estate between 4pm and 4am you can call the Responsive Security Patrol on 020 7974 4444 (every day)

What happens after I report antisocial behaviour?

Once we receive your report we may ask for further information from you or from other services or partners.

Emailed reports will receive a response to confirm they have been received.

The report may be discussed at a community safety briefing where an appropriate resource will be allocated. You should receive an email from us with details of the action taken and a reference number that you can use in any future communications.

We consider factors such as:

How serious your complaint is

How often the problem has occurred

Whether there has been other complaints about the ASB

We may consult with partners such as the Police, Housing, Adult Social Care or the Youth Offending Service.

We will keep in regular contact with you and keep you informed of what we are doing to resolve the problem.

Please email enquiries to communitysafety@camden.gov.uk

Reporting emergencies, crime, abuse and nuisance

Emergencies

If you are in immediate danger or witnessing a crime please contact the police by calling 999.

Reporting Crime

Call the police on 101 or online

Report crime anonymously

If you want to report a crime, but you do not want to be identified to the police you can call Crimestoppers on 0800 555 111 or online

Crimestoppers will ask questions about the crime you have information on but will never ask questions about you.

Reporting Abuse

Other types of Nuisance ASB and where to report

Counter terrorism and reporting suspicious behaviour or extreme content

As restrictions ease and we are all enjoying being out and about again, please remember to stay vigilant and report any suspicious behaviour and activity. The cooperation between everyone in the community is a powerful defence which is why it is so important that we all play our role.

If you’ve seen or heard something that could potentially be related to terrorism, trust your instincts and report it. Your actions could save lives.

Visit https://act.campaign.gov.uk to make a report online and to find guidance around the sorts of behaviours and activities that may be suspicious or cause threat.It only takes a moment to make a report online at the above link. In an emergency, or if you need urgent police assistance, you should always dial 999. You can also report suspicious activity by contacting the police in confidence on 0800 789 321.

iREPORTit

iREPORTit is a free app that allows people to anonymously report online content that is promoting violent extremism. You can use the app to report articles, images, speeches or videos that promote terrorism or encourage violence; websites made by terrorist or extremist organisations; and videos of terrorist attacks.

Counter-terrorism policing is heavily reliant on intelligence to help protect society from violent attacks. Content posted online is an important source of this intelligence. Users who see disturbing content can now help police in these assets, while remaining totally anonymous.

You can download it for your smartphone at https://apps.apple.com/app/id1527456430 (for Apple iOS) or at https://play.google.com/store/apps/details?id=com.ravenscience.ireportit (for Android).

Protective security for businesses

If you own a business please read the latest information on protective security.

Counter terrorism awareness tools

ACT E-Learning

ACT Awareness eLearning is a counter-terrorism awareness product designed for all UK based companies and organisations and available to the public.

It will help you learn how to spot the signs of suspicious behaviour and understand what to do in the event of a major incident.

Find out more and register at https://www.gov.uk/government/news/act-awareness-elearning

Crowded Places Guidance

Understanding the threat we face from terrorism and the ways we can mitigate it can help keep us safer, and everyone can play a role in this effort by taking steps to help boost their protective security – whether that’s at work, at home or away; when travelling, out and about or just simply when online. Having better security for all of these areas makes it harder for terrorists to plan and carry out attacks and helps reduce the risk of other threats like organised crime.

Find guidance from the National Counter Terrorism Security Office on increasing the protection of crowded places from a terrorist attack at https://www.gov.uk/government/publications/crowded-places-guidance

This guidance is primary aimed at those in the security sector and those who own or run businesses, organisations, amenities or utilities.

Who we are and how we help

Within the Community Safety Service we have:

The Partnership Information Hub

The Hub officers take responsibility for receiving the reports of ASB and ensure that they are allocated to the most appropriate team or officer. The Hub also collect and analyse data about the ASB in the borough for tasking and informinmg others.

Community Safety Officers (CSOs).

We have 10 Community Safety Officers, they each have responsibility for certain wards. The CSOs are the case workers in the service, they investigate the reports of ASB, finding solutions and offering appropriate interventions to residents,our partners and the community

Community Presence Officers (CPOs)

The team of 8 CPOs patrol Camden providing a visible and reassuring presence.  Along with disruption of ASB they gather information and intelligence and where possible seek to engage perpetrators in addressing their actions.

The Community Safety teams work together to collectively implement and deliver initiatives that help all areas of Camden become a safe place to live, work and visit.

Support and self-help resources

Victim Support

www.victimsupport.org.uk

Victim support is an independent charity that helps people cope with the effects of crime. Free and confidential support and information is provided to help victims. They support and advocate on behalf of victims and informs of their rights within the criminal justice system.

The Antisocial Behaviour Project in Camden can offer emotional support, practical advice, and advocacy to those affected by antisocial behaviour.

Call: 020 7506 3224

Email: Camden.asb@victimsupport.org.uk

Crime Prevention Advice from the Metropolitan Police

Practical crime prevention advice from officers and specialist teams.