Data Storage/retention periods. Contact CCTVPatrols@camden.gov.uk. Telephone 020 7974 4444 ask for CCTV.
Camden operates CCTV (Camden Code of Practice) on the council’s housing estates, highways and buildings. It is one of the many tools used for the purpose of assisting in detecting and deterring crime and anti-social behaviour (ASB); and ensuring the safety and security of employees, members of the public, and the council’s buildings and assets. Tenant Management Organisation (TMO) CCTV is neither managed or installed under the Councils CCTV governance or maintenance contract.
Other interventions are encouraged prior to installing CCTV. Interventions will include but are not limited to: design out crime projects, patrolling services, and identifying other resources and shared objectives with partners.
Camden has the responsibility for enforcement of the borough’s parking and moving traffic regulations and to promote compliance with these regulations. This is carried out in part through CCTV. To find out more including if you have received a PCN (Penalty Charge Notice) check here.
Camden operates CCTV 24/7, 365 days a year in partnership with the council’s Trading Standards, Environmental Services, Police, other Emergency services, Transport for London (TFL), Camden Businesses and other stakeholders.
Rapid Deployable Cameras (RDC)
The council owns a small number of Rapidly Deployable Cameras (RDC) also known as temporary CCTV. These cameras work via 4G, are not dependant on a wireless network, easily moved around from location to location and are migrated into the council’s CCTV control room’s main system, providing real-time images and recorded downloads.
Most RDCs are already deployed around the borough. They are used as a quick, temporary response to developing safety and security issues identified by Community Safety Team and or Responsive Security Patrol (RSP).
These cameras are deployed in locations for a set period of time. Thereafter, activity of the camera assessed to determine if the camera needs to remain for another set period, relocate to another location requiring the camera or
removed back to stores until required.
Our CCTV objectives are
- To deter crime and anti-social behaviour
- To detect crime and provide evidential material for court proceedings
- To reduce the fear of crime, disorder and anti-social behaviour and promote feelings of safety
- To detect and prevent environmental issues
- To assist in civil proceedings
- To assist the Local Authority in its enforcement and regulatory functions.
- To assist in Traffic and parking Management
- To identify and or monitor risk and vulnerability
- To enhance community safety, assisting in developing the economic well-being of Camden and encourage greater use of the borough's public spaces.
Our CCTV is governed by the following legislation to protect your rights and privacy
- General Data Protection Regulation (GDPR)
- Information Commissioners Office (ICO) In The Picture: CCTV Code of Practice
- Guides to the twelve principles (To be read in conjunction with Surveillance Code of Practice)
- Freedom of Information Act 2012
- Regulation of Investigatory Powers 2000
CCTV may be regarded by some as an infringement of people's liberty. CCTV systems must not only be used with the utmost integrity at all times, they must be used in a manner which stands up to scrutiny and is accountable to the very people they are aiming to protect.
CCTV can have negative effects on privacy, as people do not always want to feel ‘watched’ or ‘under surveillance’. It is important to make sure that all CCTV is used correctly, and only where needed. CCTV use must be accountable and open to scrutiny.
Everyone has the right to respect for his or her private and family life. Although the use of CCTV cameras has become widely accepted in the UK as an effective security tool, those people who do express concern tend to do so over the handling of the information (data) which the system gathers. Where there is high risk of privacy intrusion we take measures to restrict the scope of the cameras.
For independent advice and guidance on surveillance cameras you can contact the Information Commissioner's Office or helpline on 08456 30 60 60.
Those operating CCTV
All our CCTV Operatives hold valid Security Industry Authority (SIA) Licence, BTEC Level 2 in CCTV Operations. They are also Disclosure and Barring Service (DBS) checked and are also Non-Police Personnel Vetted Level 1 (NPPV1). CCTV Data and Governance Manager trained to BTEC level standard for Managing CCTV Control Rooms.
Data Storage/retention periods
Data Storage/retention periods held for 31 calendar days before automatic erasure. You will need to request in writing footage you require, within 31 days of the incident date to avoid data being automatically erased. Your footage will then be securely saved until you require. Should you require we hold your saved data for a longer period please request this in writing.
Complaints and Data Protection concerns
Camden council takes CCTV Surveillance concerns or complaints very seriously. Should you wish to raise a data protection concern or make a complaint please contact the council’s complaints or Data Protection Team.
Types of disclosure
Road Traffic Collisions, Incidents, Insurance companies and solicitors
If you’ve been involved in a road accident, and are the registered keeper of the vehicle then you can request access to CCTV images of the incident (if available) through your insurance company. You will need your insurer to make the request and provide scanned copies of 2 official documents showing your name, date of birth and address. For example, your:
- birth certificate
- driving licence
- utility bill current
- other recognised ID
You should also:
- give an accurate location of the incident to the nearest junction
- supply the make, model and colour of the vehicle(s) involved
- give as much detail as possible of the incident
We only supply images of the registered keeper requesting the information, and we would not supply images with third party (other people’s) pictures in unless we felt it was appropriate to do so in the circumstances. We may decline a request if insufficient or inaccurate information is provided, the CCTV footage is likely to become part of a criminal investigation or we are unable to obscure other identifiable persons and we feel it is inappropriate to release the data without obscuring them.