Latest updates

Window repairs 

We will be carrying out window repairs at the Chalcots Estate from Tuesday 16 June to Wednesday 22 July. You can book an appointment if your window(s) has a broken hinge, lock or handle. Visit your block's page for more details. 

If you have already reported your window repair, we will call you this week to make your appointment. Contact the Chalcots team on 020 7974 4444 option 7 if you need to report a new window repair.
 

Major works webinar – the way forward and next steps

Residents are invited to join our online webinar where we will be discussing the next steps for the major works on Tuesday 9 June at 6.30pm, and again on Thursday 11 June at 6.30pm.

On the panel: Councillor Meric Apak (Cabinet Member for Better Homes), Astrid Kjellberg-Obst (Chalcots Major Works Project Director) and Oonah Lacey (Independent Resident Engagement Advisor).

Residents can find details on how to join the webinar in the letter they received on Friday 29 May. If residents need the details again and/or would like to ask questions to be answered in the webinar, contact Oonah by Monday 8 June at oonah.lacey@involvis.co.uk

Scaffolding update - Thursday 21 May 2020

Following Cabinet’s decision on the major works, Wates have started to remove the netting from the scaffolding across the estate. The netting at Bray is being removed today and will be removed from Taplow tomorrow – the other blocks will be completed next week.

From Monday 25 May, Wates will also begin to remove or adapt the wood around the windows on the ground floor, helping to let more light into the ground floor flats. 
 

Major works webinar – Tuesday 19 May 

Residents are invited to find out more about the Cabinet decision and what it means for the estate at our webinar meeting taking place on Tuesday 19 May at 6.30pm

Details on how to join the webinar can be found in the letter residents received on Thursday 14 May. If you need the details again and/or would like to ask questions to be answered in the webinar, contact Abdul at abdul.khalique2@camden.gov.uk 

Webinar agenda:
6.15pm – Meeting opens to allow time for everyone to connect
6.30pm – Welcome, introductions and guidance on how the meeting works
6.40pm – What is the Cabinet decision and how was it made
7.00pm – Explaining the Cabinet decision and what it means for the major works
7.20pm – Questions and answers
7.50pm – Feedback
8.00pm – Close

Coronavirus update - Monday 11 May 

The Government has issued new lockdown guidance to prevent the spread of coronavirus. Read the latest guidance (issued 10 May). The Government guidance states that you must:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly
  • self-isolate if you or anyone in your household has symptoms.

Visit camden.gov.uk/coronavirus for our latest COVID-19 updates. This is a quickly changing situation and we want to keep you informed. If you would like to sign up for emails about COVID-19 visit camden.gov.uk/covid-19updates
 

Cabinet meeting – Wednesday 13 May


The Cabinet meeting where the decision will be made about the major works contract at the Chalcots Estate is on Wednesday 13 May at 7pm. This will be a remote meeting and you can watch it live or at a later time you choose at councilmeetings.camden.gov.uk


You can submit a deputation (a request to speak at the meeting) by email to vicky.wemyss-cooke@camden.gov.uk by 5pm on Monday 11 May at the latest. More information on deputations can be found at camden.gov.uk/deputations If you have any questions about submitting a deputation please contact committee services on 020 7974 5726.


Ahead of the Cabinet meeting, we have answered residents’ frequently asked questions which were delivered to residents on Thursday 7 May.

 

 

Cabinet report

 

Read the Cabinet report (PDF) on the Chalcots major works contract.

Letter to residents – an update on the major works

All residents received the letter below on Wednesday 29 April 2020.

Chalcots Major works contract update -29 April 2020

Monday 27 April 2020

Major works update – keeping the sites safe
Wates staff will be working this week to make sure the sites at each block continue to be safe and secure. They will be:

  • Carrying out inspections of the scaffolding
  • Installing handrails at Taplow and Bray
  • Completing maintenance work in the breakout areas
  • Inspecting and repairing firestopping in the basement areas if needed.

Wates staff will be following the social distancing measures and keeping two metres apart from residents to keep you safe.

Coronavirus

The Government has put three social distancing measures in place to prevent the spread of COVID-19. Social distancing limits social interaction between people, helping to reduce the chances of catching and spreading COVID-19.
It is important that you follow these measures to help keep you and your neighbours safe and well:

  • Only go outside for food shopping, medical appointments, exercise (once a day) and essential work
  • Stay 2 metres (6ft) away from other people  
  • Wash your hands as soon as you get home.

We will now only be carrying out essential works because of these new measures. We will continue to check the scaffolding to make sure the site remains safe, and security will still patrol the blocks.

Visit camden.gov.uk/coronavirus-covid-19 for our latest COVID-19 updates. This is a quickly changing situation and we want to keep you informed. If you would like to sign up for emails about COVID-19 visit camden.gov.uk/covid-19updates.

Lifts

To help stop the spread of COVID-19 we all need to stay home and stay at least 2m away from people we don't live with. If you're using the lift and there’s someone in it already, wait for the next lift or take the stairs. Please remember, you should only be going out for groceries, medical appointments, exercise or essential work.

Playgrounds

We have closed the playgrounds at the Chalcots Estate to follow the government’s guidance. For your safety and the safety of others, please do not use the playgrounds.
We know how important getting outside is for mental and physical wellbeing. You can leave your home once a day to exercise outdoors while making sure you keep 2m from anyone you pass. You can also find some ways to stay healthy at oneyoucamden.org

Support for older people and people who live alone

If you live alone and need help to go shopping, please call us on our dedicated number
020 7974 4444 (option 9). If you are worried about one of your older neighbours, call us on the same number.

Support for people aged 55+

Camden Age UK have a number of services available for people aged 55 and over who are unwell, self-isolating or struggling to get out including emergency food parcels, help with online shopping and a telephone befriending service – find out more about what they’re offering to Camden residents at ageukcamden.org.uk or call 020 7239 0400.

Resident support

Chalcots contact team:

Call us on 020 7974 4444 (option 7), 
email us at chalcotsestate@camden.gov.uk
visit us at the Chalcots works office in the basement at Bray.
Working hours are Monday to Friday 8am to 6pm.

Housing Officers:

Ramona Damiean, call 020 7974 6609, or email Ramona.Damiean@camden.gov.uk
Dele Adewumi call 020 7974 6766, or email Dele.Adewumi@camden.gov.uk

There are a number of support services you can access if you feel stressed or anxious, you can find more information here.

Blashford

Window repairs at Blashford 

We will be carrying out window repairs at Blashford between Friday 10 July to Wednesday 22 July. You can book an appointment if your window(s) has a broken hinge, lock or handle. 

If you have already reported your window repair, we will call you this week to make your appointment. If you haven’t reported your repair, please contact the Chalcots team on 
020 7974 4444 option 7.


Keeping you safe in your home during repairs

Your safety is our first priority. Any council officer or contractor who comes to your home will be following strict guidance from the Government and our public health team to keep you and them safe, and to prevent the spread of COVID-19. 
 

Major works appointments

We will no longer be holding face to face major works appointments with residents unless urgent and necessary. If you have any questions about the major works or any repairs concerns, contact your quality inspector:

Tim Lowe (available Monday to Friday 9am to 5pm)
Phone: 020 7974 1312
Email: abdul.khalique2@camden.gov.uk

Please note: Tim doesn’t have a Camden mobile or email at the moment but he will get back to you when you contact Abdul’s details above.

Bray

Lift out of service - Tuesday 30 June 

The lift contractor has found that one component in the lift is showing early signs of wear, so they have removed it for urgent repair. We are waiting to hear when the component will be repaired and will update you as soon as we can. 

Although difficult with only one lift, please remember to follow the social distancing measures – if someone is already using the lift, wait until it is empty again or take the stairs.

We are sorry for the inconvenience this will cause and thank you for your patience.
 

Window repairs at Bray 

We will be carrying out window repairs at Bray between Monday 6 July to Wednesday 15 July. You can book an appointment if your window(s) has a broken hinge, lock or handle. 

If you have already reported your window repair, we will call you this week to make your appointment. If you haven’t reported your repair, please contact the Chalcots team on 
020 7974 4444 option 7.


Keeping you safe in your home during repairs

Your safety is our first priority. Any council officer or contractor who comes to your home will be following strict guidance from the Government and our public health team to keep you and them safe, and to prevent the spread of COVID-19. 
 

Major works appointments

We will no longer be holding face to face major works appointments with residents unless urgent and necessary. If you have any questions about the major works or any repairs concerns, contact your quality inspector:

Kirk King (available Monday to Friday 9am to 5pm)
Phone: 020 7974 2693 or 07971 757 577
Email: kirk.king@camden.gov.uk

Burnham

Window repairs at Burnham 

We will be carrying out window repairs at Burnham between Tuesday 16 June to Wednesday 1 July. You can book an appointment if your window(s) has a broken hinge, lock or handle. 

If you have already reported your window repair, we will call you this week to make your appointment. If you haven’t reported your repair, please contact the Chalcots team on 
020 7974 4444 option 7.


Keeping you safe in your home during repairs

Your safety is our first priority. Any council officer or contractor who comes to your home will be following strict guidance from the Government and our public health team to keep you and them safe, and to prevent the spread of COVID-19. 
 

Easier access to the car park and bin area - Thursday 21 May 

We have fitted a new gate next to the car park shutter at Burnham for residents to use – we hope this will make it easier for residents to get to the bin area. You can use your fob to open the gate. 
 

Major works appointments

We will no longer be holding face to face major works appointments with residents unless urgent and necessary. If you have any questions about the major works or any repairs concerns, contact your quality inspector:

James Johnson (available Monday to Friday 9am to 5pm)
Phone: 020 7974 1312
Email: abdul.khalique2@camden.gov.uk

Please note: James doesn’t have a Camden mobile or email at the moment but he will get back to you when you contact Abdul’s details above.

Dorney

Window repairs at Dorney 

We will be carrying out window repairs at Dorney between Monday 29 June to Thursday 9 July. You can book an appointment if your window(s) has a broken hinge, lock or handle. 

If you have already reported your window repair, we will call you this week to make your appointment. If you haven’t reported your repair, please contact the Chalcots team on 
020 7974 4444 option 7.


Keeping you safe in your home during repairs

Your safety is our first priority. Any council officer or contractor who comes to your home will be following strict guidance from the Government and our public health team to keep you and them safe, and to prevent the spread of COVID-19. 
 

Major works appointments

We will no longer be holding face to face major works appointments with residents unless urgent and necessary. If you have any questions about the major works or any repairs concerns, contact your quality inspector:

Vic Crueger (available Monday to Friday 9am to 5pm)
Phone: 020 7974 5342 or 07825 906 826
Email: johannes.crueger@camden.gov.uk

Taplow

Window repairs at Taplow 

We will be carrying out window repairs at Taplow between Tuesday 16 June and Monday 6 July. You can book an appointment if your window(s) has a broken hinge, lock or handle. 

If you have already reported your window repair, we will call you this week to make your appointment. If you haven’t reported your repair, please contact the Chalcots team on 
020 7974 4444 option 7.


Keeping you safe in your home during repairs

Your safety is our first priority. Any council officer or contractor who comes to your home will be following strict guidance from the Government and our public health team to keep you and them safe, and to prevent the spread of COVID-19. 
 

Major works appointments

We will no longer be holding face to face major works appointments with residents unless urgent and necessary. If you have any questions about the major works or any repairs concerns, contact your quality inspector:
Mike Brazil (available Monday to Friday 9am to 5pm)
Phone: 020 7974 2695 or 07971 745 865
Email: michael.brazil@camden.gov.uk