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Food and hygiene information

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Food and hygiene information

Food hygiene rating scheme

The scheme helps customers choose where to eat out or shop for food by giving clear information about the businesses’ hygiene standards. We run the scheme with the Food Standards Agency. 

Find out more about the scheme 

Why the scheme is important

The scheme:

  • gives businesses a rating from 5 “very good” (the highest) to 0 “urgent improvement necessary” (the lowest)
  • recognises businesses with the highest standards
  • encourages businesses to improve
  • helps reduce food poisoning - which affects about one million people in the UK every year

Food safety for businesses

The rating shows how well the business is doing overall, based on standards found at the time of inspection. The ratings can be found online and on stickers which are voluntarily displayed at business premises. The back of the sticker and the online rating will also show the date of the inspection by our food safety officer.

Business safeguards including Rescore

Businesses can request an appeal, have a ‘right to reply’ and can request a re-visit (re-rate or re-score) inspection. Find out more about how food hygiene ratings work.

To apply for a rescore inspection:

  • Complete and submit your rescore application. Have your payment details ready as you will be prompted to pay the associated fee as part of the online application.
  • You will need to provide details of the improvements you have made within the application, including uploading proof such as copies of invoices and photographs to show that the work has been done.

Request a re-visit

What to expect

Once we accept your request, we will carry out an inspection within 3 months and give you a new food hygiene rating. Payments made for rescore inspections are non-refundable.

If you have any questions about the rescore application process email [email protected].  

Food safety enforcement

Read food safety enforcement policy (PDF).

Search for food hygiene ratings

You can check the food hygiene rating at:

  • restaurants and cafes
  • hotels, pubs and other places where you eat out
  • takeaways
  • supermarkets and other food shops

Search using the Food Standards Agency website:

Search food hygiene ratings