Reporting antisocial behaviour

If antisocial behaviour (ASB) is causing alarm or distress to you or the community where you live you should report this to the Camden Community Safety Team.

We take all reports seriously and follow a set procedure once we receive a report.

Report anti-social behaviour

What types of ASB should be reported?

Any behaviour that makes you feel unsafe or you feel may make others unsafe. This covers a wide range but can include

  • drug related ASB (drug use, dealing)
  • youth related ASB
  • threatening behaviour, verbal and physical threats and abuse
  • vandalism and property damage.
  • using a property to sell drugs or for any other illegal activity
  • harassment including incidents based on race, gender, religion, disability, or sexual orientation

How to contact Camden Community Safety

  • Email: communitysafety@camden.gov.uk
  • Phone: 020 7974 2915 (9am to 5pm Mon- Fri) Please leave a message if outside of these hours
  • Post: Community Safety, 8th Floor, 5 Pancras Square, London, N1C 4AG

If you're a Camden council tenant or leaseholder and the antisocial behaviour is happening on council estate between 4pm and 4am you can call the Responsive Security Patrol on 020 7974 4444 (every day)

What happens after I report antisocial behaviour?

Once we receive your report we may ask for further information from you or from other services or partners.

Emailed reports will receive a response to confirm they have been received.

The report may be discussed at a community safety briefing where an appropriate resource will be allocated. You should receive an email from us with details of the action taken and a reference number that you can use in any future communications.

We consider factors such as:

How serious your complaint is

How often the problem has occurred

Whether there has been other complaints about the ASB

We may consult with partners such as the Police, Housing, Adult Social Care or the Youth Offending Service.

We will keep in regular contact with you and keep you informed of what we are doing to resolve the problem.

Please email enquiries to communitysafety@camden.gov.uk

Reporting crime, abuse, nuisance and seeking support

Emergencies

If you are in immediate danger or witnessing a crime please contact the police by calling 999.

Reporting Crime

Call the police on 101 or online to report non-emergencies

Report crime anonymously

If you want to report a crime, but you do not want to be identified to the police you can call Crimestoppers on 0800 555 111 or online

Crimestoppers will ask questions about the crime you have information on but will never ask questions about you.

Reporting Abuse

Reporting nuisances or other types of ASB

Please report on the Love Clean Street App for any street cleaning issues

Support and self-help resources

Victim Support

Victim support is an independent charity that helps people cope with the effects of crime. Free and confidential support and information is provided to help victims. They support and advocate on behalf of victims and informs of their rights within the criminal justice system.

The Antisocial Behaviour Project in Camden can offer emotional support, practical advice, and advocacy to those affected by antisocial behaviour.

Call: 020 7506 3224

Email: Camden.asb@victimsupport.org.uk

Referrals or Information on Mental Health Services

There are several services across Camden that support those with mental health or substance abuse, you can find more information or resources at Camden's Mental Health and Wellbeing

Dog Hub

The dog hub helps dog owners across Camden support responsible dog ownership by providing training and advice and, in more difficult cases, behaviour modification programmes. 

If you have any safety concerns surrounding a dog, please ensure this is reported to the police.

Crime Prevention Advice from the Metropolitan Police

Practical crime prevention advice from officers and specialist teams.

Who we are and how we help

Within the Community Safety Service we have:

The Partnership Information Hub

The Hub officers take responsibility for receiving the reports of ASB and ensure that they are shared with the most appropriate department, team or officer. The Hub also collect and analyse data about the ASB in the borough for tasking and informing others.

Community Safety Officers (CSOs).

We have 10 Community Safety Officers, they each have responsibility for certain wards. The CSOs are the case workers in the service, they investigate the reports of ASB, finding solutions and offering appropriate interventions to residents,our partners and the community

Community Presence Officers (CPOs)

The team of 8 CPOs patrol Camden providing a visible and reassuring presence.  Along with disruption of ASB they gather information and intelligence and where possible seek to engage perpetrators in addressing their actions.

The Community Safety teams work together to collectively implement and deliver initiatives that help all areas of Camden become a safe place to live, work and visit.

 

Camden’s Community Safety Partnership (CSP)

Camden’s Community Safety Partnership (CSP) is a statutory body under the Crime and Disorder Act 1998. The partnership co-ordinate community safety activity in Camden at a strategic level; to reduce crime and the fear of crime, to address the risk, threat and harm to victims and local communities, and also to facilitate the strengthening of Camden’s communities in the delivery of local initiatives.

 

The CSP is made up of a number of partners, including those from statutory bodies such as the Metropolitan Police Service, London Fire Brigade, Probation Service and Health Partners. The Community Safety Partnership Board meet on a regular basis and each year set strategic priorities through the Strategic Assessment process. The priorities for 2022/23 are:

 

  • Youth Safety
  • Drug Related Activity
  • Domestic & Sexual Violence
  • Antisocial Behaviour
  • No Place For Hate