All permits, Camden Account and tariffs

Camden Account, permit applications and renewals

It is the responsibility of the applicant/account holder to upload the documents requested during the Camden Account application process.

There is a period of up to 12-weeks to provide this documentation, but applications may be checked at any time and the permit cancelled without refund.

Permit holders should ensure their account is up to date, that all the information provided is correct, and to renew any permit on time. You may be required to submit further supporting information about your permit at any time.

We will carry out checks and you may be required to submit further supporting evidence.

When applying, renewing or maintaining your permit account, you confirm that you understand and accept the current terms and conditions. Failure to follow these may result in parking enforcement action and the cancellation of your permit without refund. We reserve the right to amend the terms and conditions at any time.

Outstanding Penalty Charge Notices (PCNs)

If a vehicle on your account has three or more outstanding PCNs where the statutory appeal process has ended, the permit will be cancelled and you will not be able to renew it. The outstanding charges will need to be settled or you will need to satisfy us that you are not liable for the outstanding charges.

Permit tariffs and refunds

See our current fees and charges

Resident and business permit charges are based on the vehicle engine size or CO2 emissions. There is a surcharge for diesel powered vehicles, whether you are renewing, adding or changing a diesel vehicle. If more than one vehicle is registered on a permit account, the basic charge is determined by the vehicle with the highest tariff.

You may be entitled to a refund where a permit is no longer required or where there is a change to a lower tariff vehicle. Refunds are calculated from the date you notify us at a rate equivalent to the number of full months remaining before the expiry of the permit. Charges for 2nd and 3rd vehicles and the diesel surcharge are non-refundable.

Visitor permits and parking permissions are non-refundable.

Refunds are not due where a permit has been cancelled under the terms and conditions.

Permit proof documents

You will normally only need to upload documents the first time you apply or when there are changes to the account. We check accounts to ensure the correct documents have been uploaded and you may be asked to upload further documents. The permit may be cancelled if the required proof is not provided. 

Please ensure the document uploaded is clear, high quality and the whole page can be viewed.

The following list is a guide and you may be asked for additional information.  

Resident permit - acceptable documents

We will require proof of vehicle custody and, if not confirmed via automated checks, proof of your Camden address which must be in your name with your Camden address

Proof of residency

  • current council tax bill
  • current electoral roll registration confirmation letter
  • front page and signed pages of the tenancy agreement 

Proof of vehicle custody 

  • Vehicle registration document (DVLA V5C/Logbook) in your name at your Camden address
  • Hire/lease agreement in your name at your Camden address
  • For a company vehicle not in your name with your Camden address, we will require the V5C/lease in the company name and a letter from the company confirming that the vehicle is provided for your sole use. 

Visitor permit - acceptable documents

Proof of residency

  • see resident permit above

Proof for discount as 75 and over or disabled 

  • Age: passport, birth certificate, medical certificate or driving licence
  • Disabled persons Blue Badge
  • Registered blind
  • Mobility component of PIP/DLA

Courtesy vehicle – acceptable documents

  • Hire/lease agreement from the garage, repair shop or your insurer including your name and Camden address

Resident permit

Main residence

You must be resident in the borough at least five nights per week, and one permit account can be held per qualifying resident. The Controlled Parking Zone (CPZ) for the permit is established from this address.

You must ensure that the property is not subject to a “car free” or “car capped” agreement. If we find a permit was obtained for such a property, it will be cancelled without refund.

Vehicle(s)

Must be registered with the DVLA in your name at the same Camden address with vehicle insurance and be a:

  • passenger, private light goods vehicle or electric powered vehicle, the gross weight of which does not exceed 3.5 tonnes and is no more than 2.2 metres wide and 2.32 metres tall
  • motorcycle weighing no more than 450kgs and not including a sidecar

Lease, Hire or Company: must be for your sole use. A lease agreement and/or confirmation letter from your company is required. Permits are not issued for pool, foreign registered company vehicles, or vehicles loaned by friends/family.

Multiple vehicles: up to three vehicles can be added to your permit account, however only one is able to park during the controlled hours. You will need to choose which is active via your Camden Account.

Foreign registered: only a six month permit can be obtained and the vehicle must be registered with the DVLA within this period. This type of permit cannot be renewed.

Where to park and suspensions

The permit allows parking in a resident permit bay in the associated CPZ. The timeplate will include “Resident permit holders” or “Permit holders” and the mark CA- with the CPZ zone letter. The permit does not allow trailer parking.

Except zones CA-B, CA-H and two hour sub zones, the permit also allows parking in paid for parking only bays in the same CPZ for the first and last hour of the CPZ restricted hours.

Parking spaces are suspended from time to time and parking is not permitted. Suspension warning notices will be displayed adjacent to the timeplate for the parking bay and it is the responsibility of the permit holder to make themselves aware by reading the relevant notices. As well as regularly checking for warning notices, you can sign up to our courtesy email alerts service for forthcoming suspensions.

Failure to follow the terms and conditions may result in parking enforcement action and potential vehicle removal.

Renewals

The permit holder is responsible for renewing the permit and you may wish to set your own reminder. While we aim to send out electronic reminders for renewals, this is dependent on details being up to date and your email server spam/junk settings.

Resident permit (new accounts)

New account: applied for your first resident permit from Thursday 30/09/21 and did not already have a permit account.

Main residence

You must be a resident in the borough at least five nights per week and one permit account can be held per qualifying resident. 

You must ensure that the property is not subject to a “car free” or “car capped” agreement. If we find a permit was obtained for such a property, it will be cancelled without refund.

The Controlled Parking Zone (CPZ) for the permit is determined by your Camden address.

Vehicle(s)

Must be registered with the DVLA in your name at the same Camden address with vehicle insurance and be a:

  • passenger, private light goods vehicle or electric powered vehicle, the gross weight of which does not exceed 3.5 tonnes and is no more than 2.2 metres wide and 2.32 metres tall
  • motorcycle weighing no more than 450kgs and not including a sidecar

Either a 6 or 12 month permit is available for these vehicles. You cannot share vehicles across resident permit accounts. 

Lease, hire or company vehicle: a lease/hire agreement in your name, or company V5C/lease agreement with a letter from the company confirming the vehicle is for your sole use.   Permits are not issued for pool, foreign registered company vehicles, or vehicles loaned by friends or family.

Multiple vehicles: there can be up to 3 passenger/light goods vehicles and 2 motorcycles registered on an account, but only 1 vehicle and 1 motorcycle can be activated to park during the controlled hours. You will need to choose which is active to park on the street via your Camden Account.

Foreign or not DVLA registered: a non-renewable 6 month permit will be issued. The vehicle must be registered with the DVLA and evidence uploaded within 12 weeks otherwise the permit will be automatically cancelled. The initial 6 month permit will be charged at the highest emission tariff until evidence is supplied of the DVLA registration when the tariff can be reset. 

Courtesy vehicle

If your active resident permit vehicle is being repaired or serviced, you can temporarily replace it with the courtesy vehicle provided by the garage, repair shop or insurance company. This service is available for formal courtesy vehicles only and not personal loans from friends, family or other arrangement. 

Only 1 courtesy vehicle can be active with a maximum duration of 14 days at a time. A courtesy vehicle can replace your active resident permit vehicle up to 5 times per year.  

You must upload an official courtesy vehicle hire/lease agreement from the garage, repair shop or the insurer to your account, otherwise this service may be stopped. 

Cancelling a permit and refund

You will need to cancel the permit in your account before applying for a refund. The amount will be calculated from the date you do this and the refund application form will need to be completed. If you had not completed your application by supplying eligibility evidence, such as the vehicle V5C in your name at the Camden address, no refund is due.

Where to park and suspensions

The permit allows parking in a resident permit bay in the associated CPZ. The timeplate will include “Resident permit holders” or “Permit holders” and the mark CA- with the CPZ letter. The permit does not allow trailer parking.

Except within zones CA-B, CA-H and two hour sub zones, the permit also allows parking in paid for parking only bays in the same CPZ for the first and last hour of the CPZ restricted hours.

Parking spaces are suspended from time to time and parking is not permitted. Suspension warning notices will be displayed adjacent to the timeplate for the parking bay and it is the responsibility of the permit holder to make themselves aware by reading the relevant notices. As well as regularly checking for warning notices, you can sign up to our courtesy email alerts service for forthcoming suspensions.

Failure to follow the terms and conditions may result in parking enforcement action and potential vehicle removal.

Renewals

The permit holder is responsible for renewing the permit and you may wish to set your own reminder. While we aim to send out electronic reminders for renewals, this is dependent on details being up to date and your email server spam/junk settings.

Member of Parliament resident permit 

If you are a Member of Parliament but resident in Camden for less than five nights a week, you are still able to apply for a resident permit. You will need to make the request via Contact Camden in order for an account to be set up.    

Visitor permit

Resident or business

You must be 16 or over and resident in the borough at least five nights per week or be a business north of Euston Road which appears on the business rates register.

The Controlled Parking Zone (CPZ) for the permit is established from the residential or business address.

Visitor permit allocation

There is an annual allocation of electronic visitor permits depending on the CPZ and the year. The period for allocation starts with the first purchase date.

Unused electronic visitor permits will be rolled over and are available in the next year. This is in addition to any further annual allocation.

Visitor permits are non-refundable. We recommend you avoid over purchasing/bulk purchases which may not be used.

Residents 75 and over or registered disabled are eligible for reduced rate short stay visitor permits with an enhanced allocation in some CPZs

 CPZ  Resident  Business
 CA- B, F, G,H, J, K, L, M, N, P, Q, R, S, V-Sandy Road, X (excluding two hour sub-zones)

 480 hours + 10 day

75 and over/disabled:

600 hours + 10 day

 500 hours

Two hour zones/sub zones CA-L, P, S, U, V

 120 hours

75 and over/disabled:

160 hours

 120 hours
 CA-D, E

 160 hours

75 and over/disabled:

160 hours

 None
 CA- C

 80 hours

75 and over/disabled:

80 hours

 None

Where to park and suspensions

The account holder should ensure that the visitor is aware of these terms and conditions.

Allows parking in a resident permit bay in the associated CPZ. The timeplate will include “Resident permit holders” or “Permit holders” and the mark CA- with the CPZ zone letter.

The permit does not allow trailer parking.

Parking spaces are suspended from time to time and parking is not permitted. Warning signage will be displayed adjacent to the timeplate and must be checked upon parking or before any session booked in advance. As well as regularly checking for warning notices, you can sign up to our courtesy email alerts service for forthcoming suspensions.

Short-stay electronic visitor permits can be activated in 15 minute sessions up to a maximum stay of four hours. A session activated at the end of the CPZ hours will roll over to the start of the next day or CPZ period.

Vehicles must not return to the same parking bay within one hour (a bay normally has a number of spaces).

Failure to follow the terms and conditions may result in parking enforcement action and potential vehicle removal.

Visitor permit (new accounts)

New account: applied for your first visitor permit from Thursday 30/09/21 and did not already have a permit account.

Resident or business

You must be 16 or over and reside in the borough at least five nights per week or be a business north of Euston Road which appears on the business rates register.

The Controlled Parking Zone (CPZ) for the permit is determined by your Camden residential or business address.

Visitor permit use and allocation

There is an annual allocation of visitor permits (VPs) depending on the CPZ in which you reside or the business is based, see the table below. The annual allocation runs from 1st April to 31st March and any unused allocation does not roll over.  VPs cannot be amended (other than extending short stay) and are non-refundable. 

Residents aged 75 and over or those registered as disabled are eligible for short stay VPs at a reduced rate and enhanced allocation in some areas. In order to access the reduced rate, you will need to provide proof of age or disability.

Short stay VP (all CPZs): 

  • pay as you go, purchase in 15 minutes increments
  • stay can be extended if processed before the final 15 minute period starts
  • purchase up to maximum of 4 hours on the day, or to the end of controlled hours, whichever is sooner
  • no pre-purchase and no time carried over 

  All day VP (not available in all CPZs):

  • for visits over 4 hours
  • pay as you go
  • can be booked up 20 days in advance of visit date, but the VP is not amendable once booked
  • no time carried over

 CPZ

 Resident, allocation up to

 Business, allocation up to

 CA- B, F, G,H, J, K, L, M, N, P, Q, R, S, V-Sandy Road, X (excluding two hour sub-zones)

 480 hours + 10 day

75 and over/disabled: 600 hours+10 day

 500 hours

Two hour zones and two hour sub zones CA-L, P, S, U, V

 120 hours

75 and over/disabled: 160 hours

 120 hours

 CA-D, E

 160 hours

75 and over/disabled: 160 hours

 None

 CA- C

 80 hours

75 and over/disabled: 80 hours

 None

 

Where to park and suspensions

The account holder must ensure that their visitor is aware of the VP terms and conditions.

Visitor permits allow parking in a resident permit bay in the associated CPZ. The timeplate will include “Resident permit holders” or “Permit holders” and the mark CA- with the CPZ letter. The VP does not allow trailer parking and enforcement action may be taken. 

It is important that your visitor is aware of the restrictions indicated on the parking bay timeplate. It is also important the restricted hours are checked as these can differ within a CPZ and may start earlier and end later than in the street where you reside.

Parking spaces are suspended from time to time and parking is not permitted. Suspension warning notices will be displayed adjacent to the timeplate for the parking bay and these must be checked upon parking and before any session starts. As well as checking for warning notices, you can sign up to our courtesy email alerts service for forthcoming suspensions.

Failure to follow the terms and conditions may result in parking enforcement action and potential vehicle removal.

Member of Parliament VPs 

If you are a Member of Parliament but resident in Camden for less than five nights a week, you are still able to apply for visitor permits. If you do not already hold a resident permit, you will need to make the request via Contact Camden in order for an account to be set up.  

Parking permission

Anyone can apply for a parking permission for a period of one day up to three months.

The street (up to three) and the vehicle registration must be declared on the application.

Parking permissions are non-transferable and non-refundable.

Where to park and suspensions

Parking permissions are only valid within Camden, but not on red routes or on housing estates.

Resident permit bays: Monday to Friday from 8.30am to 5.30pm in a resident permit bay in the associated CPZ. The timeplate will include “Resident permit holders” or “ Permit holders” and the mark CA- with the CPZ zone letter.

Parking spaces are suspended from time to time and parking is not permitted. Warning signage will be displayed adjacent to the timeplate. As well as regularly checking for warning notices, you can sign up to our courtesy email alerts service for forthcoming suspensions.

Yellow lines: single yellow lines (or in Hampstead CA-H zone, double yellow lines up to 8pm), excluding:

  • where a loading ban is in force, indicated by single or double kerb markings
  • adjacent to a dropped kerb or raised highway such as a pedestrian crossing or vehicle crossover
  • location with a “no-stopping” restriction zig-zag or box commonly outside schools
  • within five metres of a junction or in a manner obstructing traffic

Parking permissions issued for weddings, funerals or other dedicated purposes will have conditions stated on the printed permission card.

Failure to follow the terms and conditions may result in parking enforcement action and potential vehicle removal.

Business permit schemes A or B

Business need

The business must be based in the borough and have no access to off-street parking. The Controlled Parking Zone (CPZ) for the permit is established from this address.

Must demonstrate that a vehicle is essential for the operation and viability of the business, and not for commuter parking.

You must ensure that the property is not subject to “car free” or “car capped” agreement. If we find a permit was obtained for such a property, it will be cancelled without refund.

Vehicle(s)

Must be registered with the DVLA with ownership or lease confirming business use along with valid insurance.

  • scheme A: a goods vehicle which is constructed or adapted as a derivative of a passenger vehicle with a maximum gross weight not exceeding 3.5 tonnes
  • scheme B: a passenger or goods vehicles, gross weight not exceeding 3.5 tonnes, no more than 2.2 metres wide and 2.32 metres tall

Multiple vehicles: up to three vehicles can be added to your permit account, however only one is able to park during the controlled hours. You will need to choose which vehicle is active via your Camden Account. A business may have more than one permit account within Camden, but only one business account is allowed for each registered business address.

Where to park and suspensions

Scheme A: South of Euston Road in the “Business permit holder” bay marked with the numeric code of your permit with prefix ”A”

Scheme B: North of Euston Road in “permit holders” bays marked with CA- with the CPZ zone letter. Vehicles must not be used for commuting and must be moved at the end of a trading day

The permit does not allow trailer parking.

Parking spaces are suspended from time to time and parking is not permitted. Suspension warning notices will be displayed adjacent to the timeplate for the parking bay and it is the responsibility of the permit holder to make themselves aware by reading the relevant notices. As well as regularly checking for warning notices, you can sign up to our courtesy email alerts service for forthcoming suspensions.

Failure to follow the terms and conditions may result in parking enforcement action and potential vehicle removal.

Renewals

The permit holder is responsible for renewing the permit and you may wish to set your own reminder. While we aim to send out electronic reminders for renewals, this is dependent on details being up to date and your email server spam/junk settings.

Market trader permit

Permit holders must be a licensed market trader at one of Camden’s market. One permit is available per trader/pitch.

Vehicle(s)

Must be registered with the DVLA and be registered to the business or individual licence holder. Insurance must state it is for the businesses use and it must be a:

  • goods vehicle not exceeding 7.5 tonnes and must carry no more than nine people
  • passenger vehicles must carry no more than 13 people

A permit is not valid for motorcycles or trailers.

Multiple: up to three vehicles can be added to your permit account, however only one is able to park during the controlled hours. You will need to choose which vehicle is active via your account.

Where to park and suspensions

The permit allows parking in any nearby bay marked as “Permit holders only MKT” or “Permit holders only” with identifier number prefixed with “T”.

Parking spaces are suspended from time to time and parking is not permitted. Suspension warning notices will be displayed adjacent to the timeplate for the parking bay and it is the responsibility of the permit holder to make themselves aware by reading the relevant notices. As well as regularly checking for warning notices, you can sign up to our courtesy email alerts service for forthcoming suspensions.

Failure to follow these terms and conditions may result in parking enforcement action and potential vehicle removal.

Renewals

The permit holder is responsible for renewing the permit and you may wish to set your own reminder.