Energy efficiency services

Green Camden Helpline

Keeping your home warm and comfortable can be difficult especially if you are worried about high energy bills. Our freephone Green Camden Helpline can give free advice and tips to help you keep well and warm in your home . We can check eligibility for any grants, services or discounts on your utility bills. We can also give advice on what to do if you are in fuel debt.

Contact the Green Camden helpline on 0800 801 738 (Mon – Fri, 9am to 5pm)

Well and Warm service

Camden’s Well and Warm service provides free home energy advice visits to help make your home warmer, more comfortable and reduce energy bills. The visit includes tailor made energy efficiency advice and free installation of small energy saving measures.

In addition, an in-home WISH+ assessment is offered to help connect you to a wide range of health and wellbeing services. This includes the handy person service and private sector energy efficiency grants should they be required.

Do you qualify?

Well and Warm visits are available to Camden residents, whether council tenant, home-owner, private tenant or housing association, who fulfils the following criteria.

Well and Warm accepts referrals for households with an income below £16,190 or where fuel costs are greater than 10% of their income. Households may also be eligible if a member of the household falls under one of the following groups:

  • has a disability
  • has a long-term health condition worsened by the cold
  • is an adult over 60 
  • is pregnant 
  • is a child under 10

This list is not exhaustive and Camden Council will determine whether or not a household is eligible for Well and Warm.

Contact the Green Camden helpline

WISH+

Our WISH+ referral hub enables Camden residents to access a wide range of health and wellbeing services across the borough through one single referral.

For more information and how to refer visit our WISH+ pages.

Energy efficiency grants

Green Homes Grant - Local Authority Delivery Scheme

Camden Council have received funding to deliver the Green Homes Grant in partnership with Warmworks. The Green Homes Grant is a scheme for homeowners and landlords to fund the installation of energy efficiency measures in their homes.

The improvements could help save up to £600 a year on energy bills and make homes warmer and more comfortable. The scheme offers grant funding of up to £10k for homeowners. There is also £5k funding available per property for private and social landlords to help cover two thirds of the works.

Eligibility

To be eligible, households must:

  • Have an income of £30,000 or less, or £20,000 or less after housing costs
  • Live in a property with an EPC (Energy Performance Certificate) rating of D, E, F or G (the four lowest ratings)

Landlords are eligible for the funding if their tenants meet the above criteria.

Energy Efficiency Measures

Any measure which improves the energy rating of the property is eligible. This includes: Wall, floor, loft, and roof insulation, low carbon heat systems (such as air source heat pumps), energy efficient doors and windows, heating controls, hot water tank insulation and more.

Please note that fossil fuel heating systems such as gas boilers (whether installed as new or as repairs to existing systems) are not eligible under this scheme.

Find out if you are eligible

You can find out if you are eligible and regIster your interest for the scheme by completing the short application form below or calling Warmworks free on 0808 196 8255.

Grants for homeowners and private tenants

Our Warm Home Grant and Eco Grant provide assistance to private sector tenants, homeowners and landlords to help make their homes more energy efficient.

Warm Home Grant - up to £8,000

Provides grant assistance for the installation and maintenance of energy efficient/low carbon measures which directly improve health, safety, and well-being.

Eligible works include the installation of new central heating systems (gas/heat pump), replacement boilers with Part L compliant boilers, insulation (internal or external solid walls, external cavity walls, floor, flat roof, and loft) and draught proofing.

You qualify if you:

  • Are an assured, regulated or controlled private tenant who has occupied the dwelling in the same tenure for the previous 10 years and are in receipt of an approved benefit (for more than 6 months) or;
  • Have owned and occupied the dwelling for the past 10 years and are in receipt of an approved benefit (for more than 6 months) or;
  • Have children aged 18 years or younger in full-time education living with you and have a total household income of less than £30,000 or;
  • Are aged 70 years or over and your partner is 65yrs or older and you are an assured, regulated or controlled private tenant who has occupied the dwelling in the same tenure for the past 10 years; or;
  • Are aged 70 years or over and your partner is 65yrs or older and you have owned and occupied the dwelling for the past 10 years.

Warm Home Grant Repair - up to £1,000

Provides grant assistance to help those who cannot afford to pay for repairs to space heating systems that are out of warranty.

You qualify if you:

  • Are an assured, regulated or controlled private tenant who has occupied the dwelling in the same tenure for the previous 10 years and are in receipt of an approved benefit (for more than 6 months) or;
  • Are a leasehold or freehold owner-occupier who has owned and occupied the dwelling for the previous 10 years and are in receipt of an approved benefit (for more than 6 months) or;
  • Have children aged 18 years or younger in full-time education living with you and have a total household income of less than £30,000

Eco Grant – up to £2,500 per installation and £5,000 per property

A grant to owner occupiers and joint owner occupier freeholders of private residential property where the applicant receives relevant Council planning permission for the installation of environmentally beneficial systems.

Eligible works include a solar water heating system, photovoltaic cells to generate electricity, a similar agreed scheme subject to the appraisal of its benefits, installation of an approved green or brown roof and installation of air source heat pump/s.

You qualify if you:

  • Are the freeholder owner of a property containing private rented tenants or leaseholders, or a leaseholder who owns a share of the freehold of the building or;
  • All leaseholders within the property have a tenancy granted for a term exceeding 21 years.

For more information on these grants, click here.

Grants for Landlords

Minimum Energy Efficiency Standards Support Grant

Grant assistance to support landlords to improve the energy efficiency of properties to band C where the property has an existing energy performance certificate rating of band D to G.

Maximum grant

  • Match fund landlord contribution (excluding any other external funding), subject to a maximum of £10,000 per building.

Eligible works

Any works recommended via:

  • Valid energy performance certificate (EPC should be ideally no more than 24 months old); and/or
  • Through whole house PAS2035 retrofit plan (for properties where EPC is not required, e.g. House in Multiple Occupation). Any works to be overseen by a retrofit coordinator.

Please note that one of the conditions for this grant is that on completion of the works the property will achieve a rating of at least a band C.

For more information on these grants, click here.

Camden Climate Fund

The Camden Climate Fund provides grants of up to 50% of costs to install renewable energy systems and make energy efficiency improvements to homes, businesses and community spaces.

Find out more on the Camden Climate Fund