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Camden Accessibility Pledge for Licensed Venues

Register for the Accessibility Pledge launch event

Camden is launching its Accessibility Pledge in partnership with Attitude is Everything.

Licensed hospitality and entertainment venues are invited to a free, two-hour launch event, taking place on Tuesday, 20 October 2026 at the Electric Ballroom, 184 Camden High Street, London NW1 8QP.

Attendees will:

  • hear from Attitude is Everything
  • learn from the Electric Ballroom’s own accessibility journey
  • meet accessibility specialists and community organisations
  • share examples of good practice with other Camden businesses

The event will also highlight the barriers disabled people face and encourage venues to make lasting improvements to how they operate.

Register for the launch: Eventbrite – Accessibility Pledge launch

What the Camden Accessibility Pledge is

If you run a licensed venue in Camden, the Camden Accessibility Pledge, created in partnership with Attitude is Everything, is an opportunity to demonstrate your commitment to accessible practice under the Equality Act 2010. It's drawn from best-practice accessibility standards in the Live Events Access Charter and the Grassroots and Community Accessibility Framework. It has been tailored for Camden premises licensed under the Licensing Act 2003.

The pledge supports all licensed venues to make practical improvements to accessibility, including:

  • better access
  • communication
  • staff awareness
  • engagement with disabled customers

By signing up to the pledge, you make a clear public commitment to improving access for disabled people and customers with access needs, while helping to create safer, more inclusive and welcoming spaces across the borough.

Reasons to join the pledge

Our licensed venues are central to the borough’s cultural, hospitality and night-time economy. The pledge has been developed to support venues in strengthening accessibility as part of day-to-day operations and customer experience. 

What you’re committing to

When you sign the Camden Accessibility Pledge, your venue commits to four core standards.

  1. Accessibility as standard practice
  2. Transparency and clarity
  3. Inclusive and respectful service
  4. Leadership and accountability

The pledge helps venues address physical, communication and attitudinal barriers practically, while recognising that premises across Camden vary in size, layout and building type.

Venues can also consider joining Attitude is Everything’s Live Events Access Charter to take their practice further.

Who can take part

The pledge is open to all premises operating in the London Borough of Camden, including pubs, bars, clubs, restaurants and other hospitality or cultural venues. 

How the pledge works

Step 1: Complete a simple self-assessment

Use the following guidance to implement meaningful changes and then complete the checklist and Access Policy Template. This will help you review your current accessibility arrangements and identify any areas for improvement. 

The completed checklist and access policy must be emailed to [email protected]. After this, an assessment is carried out by trained officers. 

Step 2: Council review

Officers will visit participating venues to assess and confirm the accessibility provisions in place. 

Step 3: Recognition for participating venues

Venues that meet the requirements will benefit from public recognition through:

  • inclusion on the Council website
  • window stickers for display at the premises
  • digital badges for use online
  • promotion through Camden communications

This gives operators a clear way to show customers and the wider community that accessibility is part of how their venue is run.

Important information for licence holders

The Camden Accessibility Pledge is voluntary. It:

  • does not form part of Camden’s Statement of Licensing Policy
  • does not create new licensing requirements
  • does not replace or override duties under the Equality Act 2010
  • will not be taken into account when determining licence applications, variations, reviews, or enforcement decisions 

The pledge provides a shared framework for promoting responsible management and inclusive access across Camden’s licensed sector. 

Further information and sharing feedback

If you need further information or you want to share feedback about a venue that has signed the pledge, contact Camden by emailing [email protected].