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Steps to becoming a more inclusive workplace 

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Steps to becoming a more inclusive workplace 

Here are some steps to follow to make your workplace more inclusive.  

Review your recruitment processes 

Think about including more inclusive language in adverts and other recruitment materials. Make sure that those involved in recruitment understand issues of equality and discrimination. 

Have a workplace policy 

Having a workplace policy covering equality, diversity and inclusion. This might also be called an 'equal opportunities policy'. 

A policy helps everyone to know: 

  • the business supports and treats everyone fairly 

  • what kind of behaviour is expected of them 

  • about discrimination and the law, and what is not acceptable 

  • where to find the procedures for resolving any problems 

Create an inclusive culture 

Ensuring all employees have a voice is central to inclusion. Create a culture where employees are comfortable to share their views. Encourage employees to do this. 

This could include: 

  • appointing someone responsible for matters of inclusivity 

  • having a representative for the LGBTQ+ community contributing to your business’s decision-making 

You could also hold activities and events that encourage inclusion in the workplace. Such as:  

  • Black History Month  

  • LGBT History Month  

  • Mental Health Awareness Week  

Use inclusive language. This could include adding pronouns to email signatures to promote allyship and understanding.   

Training 

All staff should have equality, diversity and inclusion training. The training should be regular, relevant and maintained.  

All employees, regardless of seniority, should be made aware of biases.  

They must understand:  

  • how these can impact decision-making and engagement in the workplace 

  • legal requirements under the Equality Act 

  • understanding of what counts as discrimination and harassment 

You could also bring in external organisations to provide fresh perspectives and resources. 

 The benefits of creating a diverse and inclusive workplace 

 People spend most of their time at work, so it’s critical that they feel safe and respected. 

There are many advantages of inclusion and diversity in the workplace. With main benefits including more talent, a positive culture, and mutual respect. The CIPD’s research found workplace inclusion at an organisational level links to: 

  • enhanced team knowledge sharing 

  • innovation  

  • creativity 

  • Inclusive business resources 

There are many free resources to help your business become more inclusive.   

  • ACAS. Supporting disabled people at work  

  • Federation of Small Businesses. Business Without Barriers Hub 

  • Disability Confident employer scheme. Information about employing disabled people. How the Disability Confident employer scheme can help your business. 

  • Action for Race Equality. Challenges discrimination for Black, Asian and Mixed Heritage people. Includes pioneer innovative solutions to empower through education, employment and enterprise. 

  • Natwest Mentor. A leading consultancy in employment law, HR, health and safety, and environmental management.