Report a pest problem and advice
Use this service for advice and treatment for infestations of:
- rats and mice
- most other insects
The service is for:
- home owners and landlords
- tenants and leaseholders
What happens next
We aim to respond to your request within:
- 3 days for rats and mice
- 5 days for cockroaches, fleas, bed bugs and wasps
- 7 days for other insects
Pest control advice
Use the British Pest Control Association (BPCA) website to find out what you can use to control specific pests.
You can also find out more about pest control on your property at Gov.uk.