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We are experiencing issues with our telephone lines. We apologise for any inconvenience. You can still access most services on the website and your Camden Account. Email us to report an emergency.
In an emergency, call 999 for police, fire or ambulance service.
If you need to contact us for information during an emergency:
Additionally you may find these numbers useful in an emergency:
Anti-terrorist hotline 0800 789 321
Crimestoppers 0800 555 111
Electricity (UKPN) 0800 31 63 105
Gas (National Grid Gas) 0800 111 999
Water (Thames Water Leakline) 0800 316 9800 / 0800 714 614
Environment Agency (Floodline) 0345 988 1188
Although emergency situations are very rare, it's never too early to start a conversation around what you would do, should something unexpected occur.
Whether it's a minor incident or something more serious, there are some basic procedures you can put into place to help you be prepared - whatever the emergency.
If the danger is outside: Go in, Stay in, Tune in
Close all windows and doors; Stay inside until you are contacted by the emergency services or a representative; Listen to local radio and TV and check the internet regularly for updates
If the danger is inside: Get Out, Stay Out and call 999
If you have time, secure your home before you leave; Make your way to a safe location; Call emergency services on 999 if you are in immediate danger.
Always follow instructions from the emergency services
What items would be useful to have with you at home if services such as electricity, gas, water, sewage treatments and telephones were cut off for up to 72 hours?
If you had to leave home in a hurry, what would be useful to take in a grab bag?
You may be in your car during an emergency, what would be helpful to have if you had to stay in your car for a while?
Make sure your pet is calm and comfortable, if the emergency is outside bring them into the house with you, if you cannot get home take them to your emergency location. Contact Camden for assistance from your local dog warden.
If you do decide to take your pet with you in an emergency, consider taking:
Before an emergency, can you prepare your pet?
For further assistance looking after your pet in an emergency you can access support through:
An emergency can affect us at any time and in any location so all businesses must be prepared to look after its premises and its people if something should happen.
Has your business got tried and tested plans for emergency evacuations? What about invacuations? This is the process of making staff members aware of an emergency and moving pupils, staff members and visitors to the most sheltered areas within the building.
Here are some things you could consider for yours:
You can subscribe to emergency email alerts from Camden Council and the police:
Subscribe to emergencies alerts