Resident update - Wednesday 29 July 2020
Parking on and around the estate
The temporary street parking restrictions have been reinstated as large lorries need to access the estate to regularly pick up the removed scaffolding. We are working with Camden Council’s parking team to lift the street parking restrictions in late September or early October. We will write to you separately to hear your views on whether you think it would be worthwhile reinstating the car parking bays on the estate once the scaffolding is removed – for a limited time – until a new contractor comes on site.
Reducing antisocial behaviour
We have had an increase in complaints recently about residents throwing rubbish out of their windows. This is not just antisocial and dangerous behaviour, it is a public health risk. Everyone living at the Chalcots deserves to live in a clean, safe place. If we can identify the people endangering the Chalcots community, we will take immediate action. If you see anyone throwing anything out of a window, report it to the Chalcots project team on 020 7974 4444 (option 7) or email email@example.com or call your neighbourhood housing officer. If it happens out of working hours you can leave a message – you don’t need to give us your name if you’d prefer to let us know anonymously.
Live monitored CCTV
We are pleased to let you know that Chalcots Estate has been prioritised and the faulty CCTV radio transmitter has been replaced with a new digital transmitter, three weeks ahead of schedule. Over the next couple of weeks, engineers will be testing it thoroughly and connecting the existing CCTV cameras back to the council’s CCTV control room for live monitoring.
Window repairs and cleaning
The window repairs programme is now complete with only a few repairs remaining, mostly in the scaffolding area due to access issues which we will come back to. Thank you to everyone who contacted us with feedback and for your support which helped us to carry out these works smoothly. We are currently planning the window cleaning programme for the estate. The windows will be cleaned by abseilers and will start at Blashford from Monday 3 August. We will arrange for window cleaning at the remaining four blocks in late September, once the scaffolding has been removed.
Carrying out DIY in your home
If you are a council tenant and are planning to carry out any DIY (decorating inside or outside your home, changes to the structure etc) please contact your neighbourhood housing officer or visit camden.gov.uk/apply-for-building-control-camden to make a permission request. Leaseholders must apply formally to the council before carrying out any building works – visit the link above. If your plans are approved, please speak to your neighbours (from a safe distance) to let them know before starting the DIY. Don’t do noisy work in the evenings or early in the morning, especially at weekends.
Your neighbourhood housing officers:
Your feedback is really important to us and there are lots of ways you can have your say on your estate, about many aspects relating to the major works projects. If you would like to get involved in plans to improve the estate, we’d love to hear from you. Projects residents are discussing include what matters to residents for the new contract procurement and many other initiatives such as recycling and bike sheds. You can contact Abdul (Chalcots project officer) on firstname.lastname@example.org to find out how you can get involved.
Major works notice – temporary changes to parking
Please do not use the parking bays in front of the following blocks:
Burnham (Fellows Road side) from Thursday 16 July
Dorney (Fellows Road side) from Monday 20 July
Taplow (Winchester Road side) from Monday 20 July
We will be using these spaces as we take the construction site down and will let you know when you can park in the bays again.
Thank you for your patience.
Major works and resident engagement webinar
Join our next online webinar where we will be discussing taking the construction site down in more detail and talking through the other repairs and ways we plan to involve residents going forward. There will be three opportunities to take part in this webinar (each will last up to 1.5 hours):
• Tuesday 14 July at 6.30pm
• Wednesday 15 July at 10.00am
• Thursday 16 July at 7pm
Residents can find details on how to join the webinar in the letter they received on Friday 3 July. If residents need the details again and/or would like to ask questions to be answered in the webinar, contact Abdul (Chalcots project officer) at email@example.com or on 020 7974 1312.
We will be carrying out window repairs at the Chalcots Estate from Tuesday 16 June to Friday 31 July. You can book an appointment if your window(s) has a broken hinge, lock or handle. Visit your block's page for more details.
If you have already reported your window repair, we will call you this week to make your appointment. Contact the Chalcots team on 020 7974 4444 option 7 if you need to report a new window repair.
Major works webinar – the way forward and next steps
Residents are invited to join our online webinar where we will be discussing the next steps for the major works on Tuesday 9 June at 6.30pm, and again on Thursday 11 June at 6.30pm.
On the panel: Councillor Meric Apak (Cabinet Member for Better Homes), Astrid Kjellberg-Obst (Chalcots Major Works Project Director) and Oonah Lacey (Independent Resident Engagement Advisor).
Residents can find details on how to join the webinar in the letter they received on Friday 29 May. If residents need the details again and/or would like to ask questions to be answered in the webinar, contact Oonah by Monday 8 June at firstname.lastname@example.org
Scaffolding update - Thursday 21 May 2020
Following Cabinet’s decision on the major works, Wates have started to remove the netting from the scaffolding across the estate. The netting at Bray is being removed today and will be removed from Taplow tomorrow – the other blocks will be completed next week.
From Monday 25 May, Wates will also begin to remove or adapt the wood around the windows on the ground floor, helping to let more light into the ground floor flats.
Major works webinar – Tuesday 19 May
Residents are invited to find out more about the Cabinet decision and what it means for the estate at our webinar meeting taking place on Tuesday 19 May at 6.30pm.
Details on how to join the webinar can be found in the letter residents received on Thursday 14 May. If you need the details again and/or would like to ask questions to be answered in the webinar, contact Abdul at email@example.com
6.15pm – Meeting opens to allow time for everyone to connect
6.30pm – Welcome, introductions and guidance on how the meeting works
6.40pm – What is the Cabinet decision and how was it made
7.00pm – Explaining the Cabinet decision and what it means for the major works
7.20pm – Questions and answers
7.50pm – Feedback
8.00pm – Close
Coronavirus update - Monday 11 May
The Government has issued new lockdown guidance to prevent the spread of coronavirus. Read the latest guidance (issued 10 May). The Government guidance states that you must:
- stay at home as much as possible
- work from home if you can
- limit contact with other people
- keep your distance if you go out (2 metres apart where possible)
- wash your hands regularly
- self-isolate if you or anyone in your household has symptoms.
Visit camden.gov.uk/coronavirus for our latest COVID-19 updates. This is a quickly changing situation and we want to keep you informed. If you would like to sign up for emails about COVID-19 visit camden.gov.uk/covid-19updates
Cabinet meeting – Wednesday 13 May
The Cabinet meeting where the decision will be made about the major works contract at the Chalcots Estate is on Wednesday 13 May at 7pm. This will be a remote meeting and you can watch it live or at a later time you choose at councilmeetings.camden.gov.uk
You can submit a deputation (a request to speak at the meeting) by email to firstname.lastname@example.org by 5pm on Monday 11 May at the latest. More information on deputations can be found at camden.gov.uk/deputations If you have any questions about submitting a deputation please contact committee services on 020 7974 5726.
Ahead of the Cabinet meeting, we have answered residents’ frequently asked questions which were delivered to residents on Thursday 7 May.
Read the Cabinet report (PDF) on the Chalcots major works contract.
Letter to residents – an update on the major works
All residents received the letter below on Wednesday 29 April 2020.
Monday 27 April 2020
Major works update – keeping the sites safe
Wates staff will be working this week to make sure the sites at each block continue to be safe and secure. They will be:
- Carrying out inspections of the scaffolding
- Installing handrails at Taplow and Bray
- Completing maintenance work in the breakout areas
- Inspecting and repairing firestopping in the basement areas if needed.
Wates staff will be following the social distancing measures and keeping two metres apart from residents to keep you safe.
The Government has put three social distancing measures in place to prevent the spread of COVID-19. Social distancing limits social interaction between people, helping to reduce the chances of catching and spreading COVID-19.
It is important that you follow these measures to help keep you and your neighbours safe and well:
- Only go outside for food shopping, medical appointments, exercise (once a day) and essential work
- Stay 2 metres (6ft) away from other people
- Wash your hands as soon as you get home.
We will now only be carrying out essential works because of these new measures. We will continue to check the scaffolding to make sure the site remains safe, and security will still patrol the blocks.
Visit camden.gov.uk/coronavirus-covid-19 for our latest COVID-19 updates. This is a quickly changing situation and we want to keep you informed. If you would like to sign up for emails about COVID-19 visit camden.gov.uk/covid-19updates.
To help stop the spread of COVID-19 we all need to stay home and stay at least 2m away from people we don't live with. If you're using the lift and there’s someone in it already, wait for the next lift or take the stairs. Please remember, you should only be going out for groceries, medical appointments, exercise or essential work.
We have closed the playgrounds at the Chalcots Estate to follow the government’s guidance. For your safety and the safety of others, please do not use the playgrounds.
We know how important getting outside is for mental and physical wellbeing. You can leave your home once a day to exercise outdoors while making sure you keep 2m from anyone you pass. You can also find some ways to stay healthy at oneyoucamden.org
Support for older people and people who live alone
If you live alone and need help to go shopping, please call us on our dedicated number
020 7974 4444 (option 9). If you are worried about one of your older neighbours, call us on the same number.
Support for people aged 55+
Camden Age UK have a number of services available for people aged 55 and over who are unwell, self-isolating or struggling to get out including emergency food parcels, help with online shopping and a telephone befriending service – find out more about what they’re offering to Camden residents at ageukcamden.org.uk or call 020 7239 0400.