Latest advice and useful links

The latest Government guidance

On Monday 12 April, COVID-19 restrictions will be eased slightly, which means:

  • You must continue to work from home if you can
  • You can socialise outdoors in a group of 6 people or 2 households
  • Only socialise indoors with your household or bubble
  • Gyms and swimming pools will reopen for using along or with your household
  • Pubs and restaurants will reopen with outdoor service only - please enjoy them safely

To read the guidance in full go to gov.uk/coronavirus

Download the latest guidance in English and other community languages

Enjoying places of worship safely - posters to download and use

Please socialise safely

Please remember that while lockdown restrictions are slowly being eased, you can still only socialise indoors with your household or bubble. However you can socialise outdoors in a group of 6 people or 2 households outdoors – including in private gardens.

When you’re out and about in Camden, please keep following the rules to keep yourself and those around you safe:

  • Wash your hands regularly and thoroughly
  • Keep 2 metres from others
  • Wear a face covering in indoor and busy outdoor public spaces, unless exempt
  • Get a free, regular lateral flow test (for people without symptoms) at camden.gov.uk/rapidtest
  • Got symptoms? Self-isolate and get a test for free by calling 119 or at nhs.uk/coronavirus

Advice for people who are more at risk from coronavirus

The government recently issued new advice for people who are more at risk from coronavirus to say that you are no longer advised to shield. If you're in this position, please know that we are still here for you. There is a variety of information available at camden.gov.uk/coronavirus or you can call us on 020 7974 4444 (option 9).

For more information go to gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19?priority-taxon=774cee22-d896-44c1-a611-e3109cce8eae

Access support to self-isolate

Self-isolating is important because it will prevent you from passing it on to other people and keep those around you safe. If you need help to self-isolate, whether it be accessing food or medicine, support with your job and work needs, or help with your children’s education and caring responsibilities, please call us on 020 7974 4444 (option 9).  

Camden’s Local Outbreak Prevention and Control Plan

To learn more about the Council’s plans to prevent and control local cases of coronavirus, read its Local Outbreak Prevention and Control Plan (PDF) which explains how we will support all of our residents, communities and businesses to understand and follow public health advice to prevent and control the spread of coronavirus.

Download Camden's Local Outbreak Prevention and Control Plan (PDF)

Latest advice for businesses

Reopening your business or venue

In line with the Government’s roadmap more businesses and venues can re-open from 12 April. This includes non-essential retail, outdoor areas at pubs and restaurants, hairdressers and, gyms. The rapidly changing nature of the COVID-19 pandemic means that information and advice from Government can change quickly. Find a full list of which businesses and venues can reopen at each stage of the Government’s roadmap at: gov.uk/government/publications/reopening-businesses-and-venues-in-england

Find the latest government guidance at: gov.uk/coronavirus

The Council has developed a toolkit to support businesses to reopen. Find out more, view or download the business toolkit here.

Steps to reopen your business or venue safely

  1. Carry out a COVID-19 risk assessment and share this information with staff. Access the Health and Safety Executive’s risk assessment guidance at hse.gov.uk/coronavirus/working-safely
  2. Create and display a free NHS Test and Trace QR poster for your business or venue – more information about this below
  3. Where staff regularly leave home for work, make sure they are getting COVID-19 lateral flow tests. For more information on testing visit camden.gov.uk/rapidtest
  4. Put in place cleaning, handwashing and hygiene procedures
  5. Maintain a 2-metre distance between staff and customers, including when queuing.
  6. Where a 2-metre distance is not possible, have other measures in place to manage the risk of transmission, and take steps to provide adequate ventilation in enclosed spaces

View or download our reopening safely posters to put up in and outside your business here

Financial support

Find out more about:

NHS Test and Trace

To support outbreak management, businesses and venues must comply with the Government's new Collection of Contact Details Regulations and request that all staff, customers and visitors check-in to premises using the NHS Test and Trace phone application before entering. If people do not have the NHS Test and Trace app, businesses must have an alternative system in place to collect name and contact details. To find out more, visit: gov.uk/coronavirus/business-support

How to download a free NHS Test and Trace QR code poster

  • Go to: gov.uk/create-coronavirus-qr-poster and register your details including your name and email address.
  • Enter the verification code sent to your email address into the web form and follow the instructions adding contact details for the person responsible for the venue.
  • Once you have confirmed your details are correct you can download your venue’s QR poster. You will need to print copies for every entrance of your venue. If you have more than one venue, you will need a separate QR poster for each.

If your customers or visitors check-in using your NHS QR poster then they do not need to provide any further test and trace details to your staff. However, it is important that you continue to offer a manual option for recording visitor’s contact details for those without a smartphone or the app.

The NHS have released a set of Frequently Asked Questions to support both businesses and residents ahead of the launch of the NHS COVID-19 app. You can find these online at faq.covid19.nhs.uk. You can also find further information about the NHS COVID-19 app at camden.gov.uk/nhs-test-and-trace.

Self-isolating and supporting your staff

If you or a member of your staff develop symptoms of COVID-19, you must self-isolate and get tested via nhs.uk/coronavirus or by calling 119. This can help prevent the spread of the virus, keeping Camden safe and open for business. If a member of your staff does test positive or is told to self-isolate by NHS Test & Trace, we ask that you do all that you can to support them to stay at home.

Staff who are required to self-isolate may also be able access the Test and Trace Support Payment – a one-off payment of £500 to support people on low incomes to self-isolate. More information is on our website camden.gov.uk/apply-for-test-and-trace-support-payment 

Contact us for support

Support and help near me