The cold water storage tank provides cold water to all bathrooms, but in some properties, all of the cold water taps, except your mains kitchen supply, may be fed from this tank.
If your property has a combination boiler then ‘in most cases’ all cold water fittings will be connected to the mains. You should get your plumber to check and confirm this
What the cold water storage service charge includes
The charge represents your share of Camden’s costs in carrying out planned preventative maintenance (PPM) and repairs to the cold-water storage system your property is connected to. PPM checks are carried out twice a year and testing includes:
- Internal and external storage tank condition
- Condition of float valve
- Condition of all isolation valves
- Temperatures of incoming, stored water and ambient air temperature.
- Level switches operation
- Water quality testing (summer only)
- Water regulations compliance check
Direct costs, fixed fees and indirect costs for cold water storage
Direct cost
The direct labour and material costs of carrying out PPM performed by the contractor and were determined when the contract was procured. It is the invoiced amount from the contractor excluding VAT.
Fixed fees
Fixed fees are added to the direct cost by the contractor to cover their management and form part of their contract with Camden.
Indirect Costs
The costs exclusively associated with the management of the cold water service. For example, a proportion of Camden’s call center and Mechanical and Electrical officer's costs. The cold water storage PPM contract could not operate properly without the direct involvement of these staff. For details of the indirect costs added to ad-hoc repairs to the cold water storage system, go to repairs charges.
Service charges guide for leaseholders
The service charge guide for leaseholders (PDF) has information about all your service charges and how they are calculated.