Your bins, bags, boxes and food waste caddies need to be out by 7am on the day of collection and: 

• at the front boundary of your property, within one metre of the entrance to your property (for example, the gate to your front garden) from the pavement.  If you don’t have space, or a front garden then you can put your recycling and rubbish on the pavement in front of your house. However you must not block the pathway for pedestrians or wheelchair users, and you must bring your containers  back inside within 24 hours of collection
• next to each other. Please do not spread your containers across your front garden or the pavement as they may get missed
• at street level and visible from the road. Our crews cannot take bins from basements, or up/down steps

Veolia can provide extra help for residents who struggle putting their recycling or rubbish out for collection

To discuss the extra help that may be available please email uk.occamden@veolia.com or call 020 3567 8105.

If you cannot wait until your next collection day then  you can take your recycling, garden waste and rubbish  to Regis Road reuse and recycling centre (NW5 3EW).

A 'paid for' large item or special collection service is also available. 

Find out more about Regis Road