What is considered loading/unloading?

Loading or unloading involves the continuous movement of goods to and from your vehicle, and completing associated paperwork. The exemption is intended to allow vehicles to stop only for the time necessary to carry out the act of loading or unloading. Other activities, such as stopping for a chat or shopping will not be exempt.

If loading or unloading is not seen you may be considered to be waiting and a Penalty Charge Notice (PCN) can be issued. Evidence, such as a delivery record, would then be required if challenging the PCN. 

Loading on yellow lines

Loading or unloading can take place on single or double yellow lines (without kerb markings) for an unlimited time before 11am and after the end of controlled hours or 6.30pm (whichever is earlier). After 11am and until the end of controlled hours or 6.30pm (whichever is earlier), heavy goods vehicles (3.5 tonnes and above) can load or unload for up to 40 minutes, cars and light goods vehicles for up to 20 minutes. 

Kerb markings mean that a loading ban may apply. Loading or unloading is not permitted at any time on yellow lines with double kerb markings. Single kerb markings mean that loading or unloading is not permitted at certain times stated on a nearby time plate.

Loading within parking bays

Any vehicle may load or unload for up to 20 minutes within a resident permit bay or paid for parking bay. The use of dedicated bays such as car club, disabled, charging and doctor should be avoided. Loading or unloading is not permitted in market/trader bays or diplomatic bays.

Further information can be found in our guides, such as the enforcement protocol and business parking guide.

What other options do I have?