A Disabled persons Freedom Pass gives free travel on:

  • most public transport in London, 24 hours a day including the underground, London Overground, Docklands Light Railway and Croydon Tramlink.
  • most National Rail services within the London area - after 9.30am on weekdays, all day on weekends and public holidays
  • local bus services in the rest of England between 9.30am and 11.00pm Monday - Friday, all day on weekends and public holidays

If the pass is used on National Rail beyond the Greater London area, the extra onward cost must be paid before boarding the train.

Who can apply?

You can apply if you live in the borough of Camden. You will need to provide proof of address.

You may be eligible if you:

  • are blind or partially sighted
  • are profoundly or severely deaf
  • are without speech
  • have a disability, or have suffered an injury, which has had an effect on your ability to walk
  • don’t have arms or have a long-term loss of the use of both arms
  • have a learning disability
  • would have your application for a driving licence refused for reasons other than because of drug or alcohol misuse

You’ll automatically qualify if you already qualify for:

  • Personal Independence Payment (PIP) and score 8 points or more in the 'moving around' or ‘communications’ element
  • Higher Rate Mobility Component of Disability Living Allowance
  • War Pensioners’ Mobility Supplement
  • Certificate of Visual Impairment (CVI)

You must provide all the relevant pages of the PIP benefit letter.

How to apply

To apply:

  1. read our application guidance notes
  2. then complete the application form  

You can send this back to us at:

Email - cats@camden.gov.uk

Post: 

Camden Accessible Travel Solutions
London Borough of Camden
PO BOX 64175
WC1A 9BY

If approved, Your pass will be sent to you within 7 to 10 working days. If we need additional information we’ll contact you.

Passes issued by other London councils

You will need to complete a new application if your pass is issued by another London council. If you automatically qualify, you will need to provide a copy of your entitlement letter dated within the last 12 months.

Appeal

If your application is unsuccessful and you want to appeal the decision you can:

Update or replace your pass

If you need to update your pass or need a replacement, visit the London Council's website.

Freedom pass renewal 2024

If your Freedom Pass expires by 31 March 2024, we have made the renewal process easier for you. There is no need for you to contact us.

You do not need to contact us as we will check your continued eligibility for a pass. If you remain eligible for the scheme, your pass will be reissued and posted to you between February and March 2024.  If we need any information, we will contact you requesting the information we need to confirm your ongoing entitlement for your Freedom Pass.
 
If you have moved address in the last 5 years you must let us know. You may send proof of your address by emailing us at: cats@camden.gov.uk or by post (no stamp is required) to:

Freepost LBC MAILROOM
Camden Accessible Travel Solutions

Documents accepted include:

  • a current Council Tax Bill 2023 – 24 or;
  • a Utility Bill - Gas, Electric, Water, Telephone (not mobile phone bill) which must be dated within the last 3 months. Bank statements are also not accepted.