Report a street problem
Bollards / Bridges and walls / Damaged roads, pavements or road works / Drains / Graffiti / New traffic & road safety schemes / Paving stone theft / Manholes & utility cabinets / Recycling and waste / Road markings / Road signs & street name plates / Road weight restrictions / Road works & road/pavement defects / Street cleaning / Street furniture / Street lights, traffic lights & zebra crossing lights / Taxi ranks
Is your problem in another borough?
Dangerous problems and emergencies
If you are reporting a problem that you feel is dangerous or an emergency, please phone 020 7974 4444 immediately.
Bollards
Damage to illuminated and non-illuminated bollards:
Bridges or walls
Damaged bridges including the roads and pavements running on top of and underneath bridges. Walls in need of repair:
Walls on council housing estates
Damaged roads, pavements or road works
Damaged roads and pavements, potholes, rocking paving slabs, defective trenches, problems with roadworks:
Drains
Road gullies (drains) that may have become blocked and flooded:
Drains on council housing estates
Graffiti
Request removal of graffiti from a street, property or park:
Report an issue with a traffic and road safety scheme
Traffic, pedestrian, cycling or road safety scheme.
For street, traffic or zebra crossing lights, see below.
Paving
stone theft
Please report a paving stone theft directly to the police:
Manholes and utility cabinets
Report rocking and noisy manholes, damaged utility boxes and cabinets:
Recycling and waste
Recycling and waste problems including flytipping or flyposting:
Road markings
Report road markings that are incorrect, missing or faded:
Road signs and street name plates
Report damaged/missing road signs or damaged/missing street name plates, request for new road signs:
Road weight
restrictions
To report an abnormal load:
Street cleaning
Street cleaning problems such as litter, spillages, market cleaning or overflowing recycling bins:
Street furniture
Benches, cycle stands, gates, railings, phone boxes, horse troughs and bollards or alley gate requests:
Street, traffic and zebra crossing lights
Street lights, zebra crossing lights (Belisha beacons), temporary traffic lights that are phased incorrectly or broken:
Permanent traffic lights
Please report problems with permanent traffic lights to Transport For London
If you are concerned about the road layout or design of the lights, please complete a new traffic and road safety scheme request
Taxi ranks
To make a request for a new taxi rank please contact TFL
Contact
Page last updated May 8, 2018 3:11 PM