How can we Help You

 

Report a street problem

Bollards / Bridges and walls / Damaged roads, pavements or road works / Drains / Graffiti / New traffic & road safety schemes / Paving stone theft / Manholes & utility cabinets / Recycling and waste / Road markings / Road signs & street name plates / Road weight restrictions / Road works & road/pavement defects / Street cleaning / Street furniture / Street lights, traffic lights & zebra crossing lights / Taxi ranks


Is your problem in another borough?


Dangerous problems and emergencies

If you are reporting a problem that you feel is dangerous or an emergency, please phone 020 7974 4444 immediately.


report
                  a problem with a bollard onlineBollards

Damage to illuminated and non-illuminated bollards:


Report a problem
                  with a bridgeBridges or walls

Damaged bridges including the roads and pavements running on top of and underneath bridges. Walls in need of repair:

Walls on council housing estates


Road
                  works and road/pavement defectDamaged roads, pavements or road works

Damaged roads and pavements, potholes, rocking paving slabs, defective trenches, problems with roadworks:


Report a problem
                  with a drainDrains

Road gullies (drains) that may have become blocked and flooded:

Drains on council housing estates


request removal
                  of graffiti from a street, property or park onlineGraffiti

Request removal of graffiti from a street, property or park:


New traffic
                  and road safety schemesReport an issue with a traffic and road safety scheme

Traffic, pedestrian, cycling or road safety scheme.

For street, traffic or zebra crossing lights, see below.


Paving stone
                  theftPaving stone theft

Please report a paving stone theft directly to the police:


report a problem with Potholes, manholes and utility cabinetsManholes and utility cabinets

Report rocking and noisy manholes, damaged utility boxes and cabinets:


Recycling and waste

Recycling and waste problems including flytipping or flyposting:


report road markings that are incorrect, missing or fadedRoad markings

Report road markings that are incorrect, missing or faded:


Report damaged/missing road
                  signs or damaged/missing street name plates, request for new road signsRoad signs and street name plates

Report damaged/missing road signs or damaged/missing street name plates, request for new road signs:


Road weight restrictionsRoad weight restrictions

To report an abnormal load:


Street cleaningStreet cleaning

Street cleaning problems such as litter, spillages, market cleaning or overflowing recycling bins:


street furnitureStreet furniture

Benches, cycle stands, gates, railings, phone boxes, horse troughs and bollards or alley gate requests:


Street,
                  traffic and zebra crossing lightsStreet, traffic and zebra crossing lights

Street lights, zebra crossing lights (Belisha beacons), temporary traffic lights that are phased incorrectly or broken:

Permanent traffic lights

Please report problems with permanent traffic lights to Transport For London

If you are concerned about the road layout or design of the lights, please complete a new traffic and road safety scheme request


request for a
                  new taxi rankTaxi ranks

To make a request for a new taxi rank please contact TFL


Contact



Page last updated May 8, 2018 3:11 PM