There are a number of ways you can pay your service charges.
Camden Account: Register to view your account and make online payments at www.camden.go.uk/camdenaccount Please register using your full name as it appears on your service charge account. You will also need your customer number as shown on the front of your invoice.
Standing Order: We will send you a standing order form with your service charge invoice. You can complete this form and send it to your bank. Alternatively, you can use the details on the form to set up your standing order using your personal telephone/internet banking. You will need to set up a separate standing order for each invoice you receive. Payment must be made to Camden’s Bank Sort Code 089033 and Account Number 61543946. Please quote your invoice number as the reference for each payment.
Pay Online: It’s easy, quick and secure to make an online payment. You will need the invoice and your payment card details. Payments can be made by Visa, MasterCard, Visa Delta, Switch and Solo. To make a payment online log on to www.camden.gov.uk/pay and under the heading “Residential” select “Leaseholders service charges”. If you wish to you can pay using your personal internet banking. Payment should be made to Camden’s Bank Sort Code 089033 and Account Number 61543946. Please quote your invoice number as the reference for your payment.
Telephone Payment: Telephone Camden’s payments line 020 7974 6104. The automated service is available 24 hours a day, seven days a week. If you wish to pay for other services or you need to speak to an operator you can do so Monday to Friday 8am to 6pm. Payments can be made by Visa, Mastercard, Visa Delta, Maestro, Electron and Solo. Please keep the reference number given as your proof of payment. Or, you can make payment using your personal telephone banking. You can ring your bank about the payment and request transfer to Camden’s Bank Sort Code 089033 and Account Number 61543946. Please quote your invoice number as the reference for your payment.
Payment by Post: Payments can be made by cheque or postal order and must be made payable to LONDON BOROUGH OF CAMDEN. Please attach the remittance advice to your payment and write your name, address, customer number and invoice number on the back of your cheque. Please note that payments made by post or by bank giro credit may take up to 10 days to process. Postal payments should be sent to, Cashiers Office, Crowndale Centre, 220 Eversholt Street, London NW1 1BD. Please note you can no longer pay at the Cashiers Office in person. Do not send cash through the post. A receipt will be issued if you provide a stamped self-addressed envelope with your payment. Returned cheques - an administration fee of £30 will be charged to all customers whose cheques are returned un-cashed by our bank. This will be added to your service charge account.
In Person: Pay at the Post Office using the barcode on your invoice or reminder letter. Please ask for a receipt. You can pay up to £999.99 per transaction. Payments can be made by debit card, cash or cheque (payable to ‘Post Office Counters Ltd’). Pay at shops with the PayPoint sign using the barcode on your invoice or reminder letter. Please ask for a receipt. You can pay up to £200.00 per transaction and payment can be made by cash only.
Bank Giro Credit: You can complete the bank giro credit form at the bottom of your invoice and take the whole invoice with your payment to any bank. Banks may charge you if you do not have an account with them.