What the Seller's Pack is
The Seller's Pack, known as an ‘Assignment Pack’, provides information about your property to the buyer’s solicitor. If you’re re-mortgaging your home, your lender may also want this information.
The Seller’s Pack includes:
- an up-to-date statement of your service charge account showing any invoices outstanding
- a copy of the current service charge estimate
- copies of the service charge account for the last 3 years
- details of the building insurance
- statements about fire and asbestos risk assessments
- copies of Section 20 notices about major works
- basic information about any work we may carry out to the block or estate in the future.
- general information about the property such as how many flats there are in the building and how many have been sold
- information about the lease requirements if the leaseholder intends to rent out the property or make any alterations
How to order a Seller’s Pack
The Seller's Pack costs £200 and you must pay by debit or credit card during your order.
Only you or your solicitor can order a pack. We will not provide a Seller’s Pack to your buyer.
We aim to send your pack within 15 days of receiving payment.
Email [email protected] or call 020 7974 4444 if you have any questions about your Seller's Pack.
If you’re remortgaging, or have recently bought your home
Your solicitor must contact [email protected] to discuss documents and fees.
Bought your home through Right to Buy
Your solicitor must send us a formal notice of charge providing details of your mortgage and pay our fee of £62.
Bought your home on the open market
Your solicitor must send us a formal notice of assignment confirming the transfer of lease and pay our fee of £62. If you have a mortgage your solicitor must also send us a formal notice of charge and pay our fee of £62.
Remortgaging your home
Your solicitor needs to send us a notice of mortgage and pay a fee of £62.
Requesting a landlord’s building certificate
If your building is at least 11 metres high or has 5 storeys or more, you must have a landlord’s building certificate. This demonstrates that you qualify for protections under the Building Safety Act 2022.
Go to the GOV.UK website and download and complete a leaseholder deed of certificate. Send this with the appropriate supporting evidence to [email protected]. You can also email Capital Services with any questions about the certificates.
View GOV.UK guidance for leaseholders
Requesting a completed EWS1 form
A number of leaseholders have asked us for a completed EWS1 form to either re-mortgage their property or to sell to a buyer whose mortgage lender has requested one. The EWS1 form is not a legal requirement.
Contact
For queries relating to leaseholder services, you can email [email protected] or call 020 7974 4444.