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We are experiencing issues with our telephone lines. We apologise for any inconvenience. You can still access most services on the website and your Camden Account. Email us to report an emergency.

Schools, children and families

Support for families

Children’s social care

We are now visiting all children and families at home, seeing them in the office or at school. Meetings will be a mixture of virtual and face to face.  

Please check the Camden Children’s Safeguarding Partnership website for information.

Early Help check-in service

Our Camden Family Early Help team is offering a ‘family check-in' service whilst schools are closed. This is to give extra help to children and families who may be more vulnerable during this time. Our teams will make sure families have access to essentials, such as food, medicine and supplies. They will also connect you to those who can help, if needed.

To request an Early Help family check-in, please fill in this online form.

Family health and wellbeing

Taking care of our health, and the health of our families, is particularly important at this time. We need to be smart in order to get our daily exercise, eat well and maintain emotional health and wellbeing. 

It’s important to stay connected through phone, post or online. You should seek help if you’re feeling anxious or finding it hard to cope. The Government advice is to stay at home to help fight the spread of COVID-19. Make sure you’re still getting regular exercise though. This could be through online or indoor activities, or going outside for one form of exercise a day. Try to eat healthily and be mindful of snacking. Remember, frozen and tinned fruit and vegetables count towards your five-a-day. A healthy diet will help your mood and energy.

The Camden Health and Wellbeing Team is offering telephone and online advice sessions: 

  • ‘Starting Solids’ - support for parents/carers in starting your baby on solid foods from 6 months
  • ‘Starting Solids: Next Steps’ - support for parents/carers who have started their baby on solid foods but need some support
  • ‘Families for Life, Early Years’ - healthy lifestyle sessions for families with children under five. These can be booked online here 
  • ‘Families for Life, Primary’ – healthy lifestyle sessions for families with children aged five to 11 years old. These can be booked by ringing or emailing the team below.  

Contact us:

If you would like more support, please contact the team at healthandwellbeingteam@camden.gov.uk or call 020 7974 6736.

Here are some helpful resources and websites for keeping the whole family healthy:

The Brandon Centre has also produced this really useful guide for families. It is packed with advice and resources to help parents in Camden during the COVID-19 crisis: 

Children with special educational needs and disabilities  

 We’ve put together information here for those with special educational needs and disabilities. We hope this will be helpful for these families, children, young people and those working with them. 

Support and advice for children and young people

Childline has created a new web page with information for children and young people about coronavirus. The page includes information about: 

  • what coronavirus is
  • where children and young people can find help if they are worried
  • coping if they are staying at home
  • what to do if they are feeling unwell

Young people can visit these 'Keep calm, stay connected, be safe' web pages.  

Children and young people's mental health charity, Young Minds, has also produced this blog. What to do if you’re anxious about coronavirus

Schools and nurseries

Schools and nurseries have all been fully open since September, following Government guidance that it was safe for them to do so

There is more information and advice for parents about this here:

Translated back to school and nursery posters / flyers for parents

Parent webinar - presentations from our back to school and early years question time event, held on 3 September

Department for Education helpline

Contact the Department for Education coronavirus helpline on 0800 046 8687. Lines are open Monday to Friday, 8am to 6pm.

Local contact email address for public health advice

If you can't get the answer to your question through the helpline above, email your enquiry.

Exams in 2021

Exams will go ahead next summer, the Government announced on 12 October, with contingencies for all possible scenarios.

However, students will be given more time to prepare for next year's exams, as most AS, A-levels and GCSEs will be held three weeks later to help address the disruption caused by the pandemic. Read the full update here.

More information and support:

Youth services

Following a successful summer programme, Camden youth centres are continuing with face-to-face delivery, in line with Government and public health guidelines. An autumn programme is now under way, including free creative courses over October half-term for 13 to 19 year olds who live in Camden or study here, which is booking now

For more autumn and half-term activities, visit the Camden Rise website.

Our Careers and Connexions service continues to run a virtual drop-in service. This is while their office at the Crowndale Centre stays closed during October. The virtual drop-in is open by telephone every day, Monday to Friday, from 10am to 1pm and 2pm to 4pm. 

You can chat over the phone to a Connexions careers adviser and get advice on training, education, jobs, and apprenticeships. 

After-school and holiday play schemes

The play provision in Camden is run by community and voluntary organisations. These are funded by the Council, to provide after-school clubs and holiday play schemes for children aged four to 12. It includes specialist services for vulnerable children, young people and their families with varying needs.

After-school provision

During the autumn term all providers are planning to offer before and after school clubs. This is either from 7 September or 14 September onwards.  

They will run on the basis of bubbles of 15. They will keep children from one school together in a single bubble wherever possible. They will only mix children from different schools where absolutely necessary to provide a service.  

The play providers are (or will be) in contact with their link schools to confirm each centre’s arrangements.

Holiday play schemes

Over the summer, providers supported 239 vulnerable children, prioritising children in need. For October half-term, they will be following public health guidance and offering provision to bubbles of no more than 15 children. There will be some reduction in places in order to keep children safely in bubbles so spaces will be limited and some schemes may already be fully booked. 

Temporary changes to children and young people’s emergency and inpatient health services

Children and young people’s NHS services in north London have been reviewed. This is to ensure the best emergency and planned care during the pandemic and throughout the winter. This is when pressure on local hospitals grows.

Emergency and inpatient services for children and young people have already temporarily closed at:

  • University College London Hospitals
  • the Royal Free Hospital.

This means you might need to go to a different hospital in an emergency or for a planned appointment. Children and young people’s emergency services remain open at Barnet Hospital, the Whittington Hospital and the North Middlesex University Hospital.

There are children and young people’s emergency departments at:

  • Whittington Hospital
  • Barnet Hospital
  • North Middlesex University Hospital
  • St Mary’s Hospital
  • Royal London Hospital.

Please call 111 for advice on the most appropriate place for care. For life-threatening emergencies call 999 immediately. 

University College London Hospitals and the Royal Free Hospital remain open for adult patients.

Find out more:

Contact us for support