Support for families

Children’s social care

During the latest national lockdown, we will continue to visit all children and families. We will use both virtual (online) and face-to-face meetings as needed.

Check the Camden Children’s Safeguarding Partnership website for information.

Early Help check-in service

Our Camden Family Early Help team is offering a ‘family check-in' service. This is to give extra help to children and families who may be more vulnerable during this time. Our teams will make sure families have access to essentials, such as food, medicine and supplies. They will also connect you to those who can help, if needed. 

Find out more and request an Early Help family check-in

Family health and wellbeing

Taking care of our health, and the health of our families, is particularly important at this time. We need to be smart in order to get our daily exercise, eat well and maintain emotional health and wellbeing. 

Try to eat healthily and be mindful of snacking. Remember, frozen and tinned fruit and vegetables count towards your five-a-day. A healthy diet will help your mood and energy.

The Camden Health and Wellbeing Team is offering a series of 'virtual' online sessions for families.

Find out more and book your places here

Contact us:

If you would like more support, please contact the team at or call 020 7974 6736.

Here are some helpful resources and websites for keeping the whole family healthy:

The Brandon Centre has also produced this really useful guide for families. It is packed with advice and resources to help parents in Camden during the COVID-19 crisis: 

Children with special educational needs and disabilities  

We’ve put together information here for those with special educational needs and disabilities. We hope this will be helpful for these families, children, young people and those working with them. 

Support and advice for children and young people

Childline has created a new web page with information for children and young people about coronavirus. The page includes information about: 

  • what coronavirus is
  • where children and young people can find help if they are worried
  • coping if they are staying at home
  • what to do if they are feeling unwell

Young people can visit these 'Keep calm, stay connected, be safe' web pages.  

Children and young people's mental health charity, Young Minds, has also produced this blog. What to do if you’re anxious about coronavirus

For other advice and support, call our Camden Youth Helpline on 020 7974 6200, Monday to Friday, 12noon to 6pm.

Schools, colleges and nurseries

All schools and further education colleges are open for face-to-face learning. They have updated their risk assessments to keep pupils and staff as safe as possible. 

Back to school safely - information for parents and carers 

Translated leaflets for parents and carers

Early years and childcare services, including children's centres, nurseries and childminders remain open.

Department for Education helpline

Schools, colleges or nurseries can contact the Department for Education coronavirus helpline on 0800 046 8687. Lines are open Monday to Friday, from 8am to 6pm, and Saturday to Sunday, 10am to 6pm.

Local contact email address for public health advice

Education and childcare staff can also contact our local public health teams via their email inbox. This is monitored 24/7: email your enquiry.

How qualifications will be awarded in 2021

GCSEs, A-levels and other qualifications in summer 2021

Students will receive grades awarded and determined by teachers, with pupils only assessed on what they have been taught. The Education Secretary announced this on 25 February 2021.

Teachers will be able to draw on a range of evidence when they decide on grades. This includes questions provided by exam boards, mock exams, coursework, or other work completed as part of a pupil’s course. This might be essays or in-class tests. No algorithm will be used.

Teachers will submit grades to exam boards by 18 June. This allows as much teaching time as possible before teachers make their assessments.

A-level and GCSE results days - 10 and 12 August 2021

Results days for GCSE, A-levels and some vocational qualifications will take place in the week of 9 August 2021. A-level results are due to be awarded on Tuesday, 10 August this year and GCSEs on Thursday, 12 August.

These have been moved forward from the week beginning 23 August. The aim is for these earlier dates to allow more time for appeals to be completed. This means students who need certain grades for their university offer have the best chance of getting a place.

To support teachers in making their judgements, exam boards will provide detailed guidance before the end of the spring term. Find out more here.

More information and support:

Your Future

Your Future has been set up in Camden to:

  • help make it easier to find the services available
  • provide one to one advice
  • signpost you to the right support based on your needs. 

If you’re 16 to 24 looking for work or job advice, Your Future is here to help. Find out more and contact us

Youth services

Find out more about what activities and support is available through our youth centres on the Camden Rise website.

Our Careers and Connexions service is running a virtual drop-in service while their office at the Crowndale Centre remains closed. The virtual drop-in is open by telephone every day, Monday to Friday, from 10am to 1pm and 2pm to 4pm. 

You can chat over the phone to a Connexions careers adviser and get advice on training, education, jobs, and apprenticeships. 

For young people's mental and emotional wellbeing support, visit the Camden Rise website.

For other advice and support, call our Camden Youth Helpline on 020 7974 6200, Monday to Friday, 12noon to 6pm.

After-school and holiday play schemes

After-school and holiday play schemes

The play provision in Camden is run by community and voluntary organisations. These are funded by the Council, to provide after-school clubs and holiday play schemes for children aged four to 12. It includes specialist services for vulnerable children, young people and their families with varying needs.

After-school provision 

Providers are currently following Public Health guidance. They are offering provision to referred vulnerable children and children of critical workers attending their linked schools. They will run on the basis of bubbles of 15. They will keep children from one school together in a single bubble wherever possible. They will only mix children from different schools where absolutely necessary to provide a service. Play providers are in contact with their link schools to confirm each centre’s arrangements.

Holiday play schemes 

Children and young people’s hospital A&E departments reopening in April 2021

Last year, temporary changes were made to paediatric services in north central London (NCL). This was to ensure patients and families could continue to receive safe and high quality care during the pandemic. 

These changes were always temporary. The NHS in NCL will reopen the children and young people’s accident and emergency departments and general inpatient wards:

  • at University College Hospital from 9am on Thursday 8 April 2021
  • at the Royal Free Hospital from 9am on Monday 12 April 2021. 

Until these sites reopen, children and young people should continue to access emergency care through alternative hospitals. Options include the southern hub at the Whittington Hospital, North Middlesex University Hospital and Barnet Hospital. 

If you are unsure where to take a child in need of emergency treatment, visit or call 111. In a life-threatening emergency, dial 999 immediately. 

Contact us for support