There has been a reported increase in coronavirus related scams across London.

It is always important to remain vigilant, especially when buying things online or accepting help from unknown people.

Please be aware that NHS staff are not going door to door. If someone knocks on your door claiming to be conducting coronavirus tests do not let them in to your house. Immediately call the police.

How to protect yourself

Watch out for scam messages

Don’t click on links or attachments in suspicious emails. Never respond to uncalled-for messages and calls asking for your personal or financial details. Remain alert for malicious emails offering testing kits of coronavirus.

Take precautions when shopping online

If you are buying anything from a company or person you do not know and trust, carry out thorough research into them to make sure they are legitimate.

For more information, visit

For further advice on online scams you can also get in touch with Citizens Advice.

Protect your devices

Always install the latest software and app updates to protect your devices from the latest threats. 

For information on how to update devices, visit

If you suspect you have been a a victim of fraud you should report the matter as soon as possible via the Citizens Advice Consumer Helpline number: 0808 223 1133

Concerns about business practices

If you are concerned about pricing and businesses profiteering please report the business to the Consumer and Markets Authority or by emailing