If noisy building works unexpectedly have to be carried out outside of the permitted hours, the person in charge of the site should call the Council on 020 7974 4444 (Option 2) as soon as possible with the following details:
- full details of the person in charge of the site
- reason for late completion
- works to be undertaken
- mitigation measures
- predicted completion time
Once this information is provided, a Noise and Pollution Response Officer will call the applicant back to discuss the notification.
Unexpected late completions will only be approved if:
- for Health and Safety or safe engineering reasons, the works cannot be practically completed in the normal working day and/or
- the out of hours activities carried out would have acceptable minor noise impacts
The reason for a late completion should be fully explained on this basis and officers reserve the right to request for the noisy works to stop with immediate effect.
All events of unexpected late completions will be recorded. If you fail to notify the Noise and Pollution Response Officer of a late completion following the procedure described above you may be prosecuted.
When practicable, the person in charge of the works should contact neighbours and inform them of the over-run.
The applicant shall also ensure that relevant information is displayed in a prominent place whilst the works are in progress. The information must include an outline of the works taking place and a working telephone enquiry line number.
The applicant shall ensure that the telephone enquiry line is maintained when these works are in progress to deal with enquiries and complaints from the local community.