We will deal with your request as quickly as we can but it may take up to one week for your application to be processed due to high demand.
Please be patient and we will respond as soon as we can.
If your application is successful and you are awarded a grant it may take up to 2/3 working days to be paid, depending on the payment option you chose; payments through bank accounts may take up to 3 working days, and Paypoint may take up to 24 hours to receive the code.
It will not be possible to change the option you selected to be paid by once you submit your application.
If you are struggling with income and debt, seek advice from one of the advice providers in the borough such as:
- Money Advice Service 0800 138 1677
- Mary Ward legal Centre 020 7831 7079
- Citizens Advice Camden 0808 278 7835
- Age UK Camden 020 7239 0400
- Camden Food Bank 0300 330 1157
If you have not received a response after one week, contact the Council on 020 7974 4444 option 9.