What lift charges include
Lift charges may include some or all of the following:
- Lift maintenance contract which includes planned maintenance and repairs
- Remote monitoring of efficiency levels and any lift problems
- Insurance including the twice-yearly lift inspections
- Electricity used by the lift such as the lift motor and life lighting
- Mechanical and Electrical team repairs for issues not covered by the maintenance contract
- Lift electrical testing of the electrical distribution boards within the lift motor room
Direct costs, indirect costs and overheads
Direct costs
The direct labour and material costs of carrying out planned preventative maintenance carried out by the contractor. It is the invoiced amount from the contractor excluding VAT. Direct costs for mechanical and electrical repairs are the direct labour and materials costs for each repair, the invoiced amount from the contractor also excluding VAT.
Indirect costs
These are the costs that are exclusively associated with the maintenance and monitoring of lifts such as officers in Camden’s Mechanical and Electrical team who monitor the planned preventative maintenance contract and call centre staff handling enquiries.
Overheads
These are support costs that are not exclusively associated with managing the lift service, but which support it. This includes a proportion of the cost of IT, human resources, legal and finance services.
Service charges guide for leaseholders
The service charge guide for leaseholders (PDF) has information about all your service charges and how they are calculated.