In line with government advice issued on the 31st October, leisure centres in Camden are closed to the public from Thursday 5th November until Wednesday 2nd December.
The health and well-being of both our staff and valued members is paramount, and we have a social responsibility to everyone in the local community to take action to protect ourselves and others. We are working closely with Better and local public health authorities and are receiving all official updates from the government. We will keep you up to date on what is happening in future.
Payment and Membership Enquiries
To help support our members and give you peace of mind, Better will not take any payment from you during the lockdown period, and will automatically stop your next Direct Debit, so you don't need to do a thing
If you have already paid your Membership fee between 1st and 3rd November - don't worry, you will be able to get back to the activities you enjoy in December free of charge.
If your payment date falls on or after 4th to 28th November, Better will have automatically applied a payment pause on your account and we will not take any money from you for the period we are closed.
If you have an annual membership, Better will automatically apply a one month extension to your account.
If your membership is currently frozen, there will be no change to your account so you will remain on a membership freeze. If your freeze is due to end during the four week closure, this will automatically be extended.
Our team are working hard with Better to ensure that all of our members are supported throughout this time, and we want to reassure you that we're doing everything we can to help - and Better will be sending out regular updates over lockdown, to help you keep moving so you can stay home, stay safe and stay active! If you would like to know more about how we're working to help you, or any other queries please visit our dedicated FAQs page