Re-opening your business safely

Re-opening from 12 April

Under the Government's roadmap a number of non-essential and hospitality venues will be able to re-open from 12 April 2021, including for outdoor dining.

Camden Council has developed a business toolkit to support local businesses as they re-open, with guidance on how to operate in a COVID-safe way, how to apply for temporary pavement licences, financial and other support available and more.

View or download the business toolkit here.

You can also download and print posters to display inside and outside your business showing that you are operating in a COVID-safe manner.

View or download the safety posters here.

NHS Test and Trace

To support outbreak management, businesses must comply with the Government's new Collection of Contact Details Regulations and request that all staff, customers and visitors check-in to premises using the NHS Test and Trace phone application. If people do not have the NHS Test and Trace app, businesses must have an alternative system in place to collect name and contact details. To find out more, visit: gov.uk/coronavirus/business-support

Download NHS Test and Trace Guide for Businesses here

Other guidance

If a business is open it must follow COVID-secure guidance to protect customers, visitors and staff.  

The Government recommends that you carry out a risk assessment and make sensible adjustments to the site and workforce.

There are various guides for different types of workplace. Many businesses operate more than one type of workplace, such as an office, factory and fleet of vehicles. You may need to use more than one of these guides as you think through what you need to do to keep people safe.

Use the Government’s guides to make your workplace COVID-secure

Other help

Keeping your business safe

The National Cyber Security Centre has created a scam reporting service so you can flag any suspicious emails. They also have advice on hosting online video conferences .

You can also find out more keeping aware of fraud and scams on the Business Against Scams website which has some practical steps to reduce the risk of scams and fraud.

Business grants

There are grants available to help businesses affected by the current lockdown and phased re-opening. 

As restrictions lift and some businesses will be able to re-open in April, the government announced in the Budget that the LRSG (closed) grants would mostly come to an end on Wednesday 31st March and be replaced by the Restart Grant in April. Applications for the Restart Grant are now live until 30 June 2021.  

Any applications submitted from Thursday 1st April 2021 onwards can only be considered and paid LRSG (closed) for the last 44-day payment from 16 February to 31 March.  

General information and links

Grants you can apply for now

Grants currently unavailable

There are no grants that we are waiting to be re-opened at present.

Grants no longer available

Grants available now

 

Restart Grant

This one-off grant supports non-essential retail, hospitality, accommodation, leisure, personal care and gym businesses to help them reopen safely. 

Status update: 

The Restart Grant is now open for applications until 30 June 2021. Payments will be made by 31 July 2021. All eligible businesses need to submit a new application to be considered for this grant. There are no automatic payments for this scheme.  

Type of payment: 

  • A one-off grant payment under Strand One or Strand Two: 

    • Strand One is for non-essential retail premises 
    • Strand Two is for hospitality, accommodation, leisure, personal care and gym business premises 

One-off payment under Strand One (non-essential retail) 

  • Properties with a rateable value of £15,000 or under may receive a one-off grant of £2,667 
  • Properties with a rateable value of between £15,000 and £51,000 may receive a one-off grant of £4,000. 
  • Properties with a rateable value of £51,000 or over may receive a one-off grant of £6,000. 

One-off payment under Strand Two (hospitality, accommodation, leisure, personal care and gym business premises) 

  • Properties with a rateable value of £15,000 or under may receive a one-off grant of £8,000 
  • Properties with a rateable value of between £15,000 and £51,000 may receive a one-off grant of £12,000. 
  • Properties with a rateable value of £51,000 or over may receive a one-off grant of £18,000. 

Subject to subsidy allowance conditions, qualifying businesses will be entitled to receive a grant for each eligible business property. So, some businesses may receive more than one grant where they have more than one eligible property. 

If a business operates services that could be considered non-essential and also fall into another category, such as hospitality in the higher funding threshold, the main service will be determined by assessing which category constitutes 50% or more of the overall business. Businesses will need to declare their main services and the council will use reasonable judgement to determine whether or not a business is eligible for grants under which funding threshold.  

Eligibility criteria: 

You must be based in Camden and be the ratepayer for the property. The grant is for the ratepayer and may be liable for recovery if the recipient was not the ratepayer on the eligible day (1 April 2021). 

You must fall within the non-essential retail, or the hospitality, accommodation, leisure, personal care and gym business thresholds. 

You must (under normal circumstances) offer in-person services, where the main service and activity takes place in the fixed rate-paying premises.  

You must have been trading on 1 April 2021. 

For the purposes of this scheme, a business is considered to be trading if it is engaged in business activity. This may include managing accounts, preparing for reopening, planning COVID-safe measures, online trading,or have staff on furlough. This list of indicators is not exhaustive and the council will use its discretion to determine if a business is trading. 

You must not be in breach of the new subsidy rule limits under Article 3.4 of the Trade and Cooperation Agreement (formerly state aid rules applied) 

How to apply  

New applications are required to receive this grant and must be submitted using our new online application system.  

All businesses need to create an account to submit their application. If you have already applied and been paid LRSG (closed) grants, you will receive an email inviting you to register for your account.  

Separate applications are required for each eligible property.  

Find out how to apply for a Restart Grant. 

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Additional Restrictions Grant

Grants for businesses who have suffered disruption due to national restrictions but who have not yet received any grant support

The Additional Restrictions Grant (ARG) will reopen for a second round of applications on 15 April 2021. The ARG is a discretionary scheme, which means the council can choose the criteria to meet local need.

For the second round of applications we will prioritise applications from businesses who have not yet received any grant support since the 5th November national lockdown began. 

Applications are open to all businesses and organisations impacted by the disruption of national restrictions for the following reasons;

  • What the business does and where it is located means it was forced to close during national restrictions
  • The business suffered a critical loss of footfall and customer base because of national restrictions, which made it impossible to trade normally
  • What the business does is completely dependent on supplying goods and services exclusively to businesses impacted by the above

Only business trading on or before 4th November 2020 can apply and the business must still be trading or in a position to reopen when relevant restrictions are lifted. If your business is a registered company, then it must be solvent and not subject to an active notice to strike off the Companies House register. 

There are no restrictions on how you use the grant to support your business.

How to apply

You will need to register on our new application system between Thursday 15th April and Friday 30th April.
To successfully complete your application, you will need to provide documents to confirm your identity and support your case along with bank details for payment. The application process provides guidance on this.

Find out how to apply for a Additional Restrictions Grant

Grant payment levels

We are using the level of rateable value or annual rental costs to determine how much grant we will pay. The level of grant equals 1x 5th November lockdown payment + 1x January Coronavirus Business Lockdown Payment. The grant is a one-off payment.

RV/Annual Rent 5th November lockdown payment value January Coronavirus Business Lockdown Payment value Total one-off ARG payment
Less than £15,000 £1,334 £4,500 £5,834
£15,000 to £51,999 £2,000 £6,000 £8,000
£51,000 and above £3,000 £9,000 £12,000

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Local Restrictions Support Grant (Closed)

This grant is for businesses required to close during the national restrictions, payment only for the period from 16 February to 31 March 2021.

Status update:

The deadline for the LRSG (Closed) scheme was 31 March 2021. From 1 April 2021 you will only be able to apply for the second payment cycle covering the 44 day period from 16 February to 31 March. Applications for the second payment cycle will close on 31 May 2021.

We are assessing existing LRSG (closed) applications and issuing payments. We aim to get back to businesses as soon as possible. If you already applied for this grant, or have received payments under this scheme, you do not need to submit a new application in order to receive any/further LRSG (closed) payments.

Type of payment:

  • a 44 day payment for the third national lockdown (16 February - 31 March 2021).

Businesses that have received automatic payments or have successfully applied for this grant to cover the November 2020 lockdown, will receive further automatic payments for the period outlined above.

Please note you may be contacted by an officer to verify your details before we can make further payments.

44-day payment for the extension of the third national lockdown (16 February - 31 March 2021)

  • Properties with a rateable value of £15,000 or under may receive a grant of £2,096 for the 44-day period of 16 February – 31 March 2021.
  • Properties with a rateable value of between £15,000 and £51,000 may receive a grant of £3,143 for the 44-day period of 16 February – 31 March 2021.
  • Properties with a rateable value of £51,000 or over may receive a grant of £4,714 for the 44-day period of 16 February – 31 March 2021.

If you have more than one qualifying business property, you may receive a grant for each property. You will need to make separate applications for each of your business properties for all applications made after 8 March 2021.

Eligibility criteria:

  • You must be based in Camden and pay business rates 
  • You must have been required to close by Government* during the national lockdown
  • You must have been trading as usual before lockdown came into force and not in the process of liquidation
  • You must not be in breach of the new subsidy rule limits under Article 3.4 of the Trade and Cooperation Agreement (formerly state aid rules applied)

Restaurants that started providing a takeaway service and businesses that set up a click and collect service are still eligible as their substantive business has had to close. Businesses that chose to close but were not required to will not be eligible for a grant. Please note that if you have a newly established business which only began trading between 5th January and 15th February 2021, we have not yet been told by central government whether you will be eligible for these payments. We will update this web page soon as we know more.

How to apply

Only one application is required to cover you for all periods of closure (if eligible). If you have not yet applied and not received an automatic payment, please apply. Separate applications are required for each business property.

Find out how to apply for a Local Restrictions Support Grant (closed)

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Grants currently unavailable

 

 

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Grants no longer available

 

Local Restrictions Support Grant (closed) - For businesses required to close 5 Nov-2 Dec, 16-19 Dec, 20 Dec-4 Jan and 5 Jan-15 Feb

This grant was for businesses that were open as usual and were then required to close due to national and local restrictions during the following periods:

  • the second national lockdown from 5 November – 2 December 2020
  • the period London was in Tier 3 (16 - 19 December 2020)
  • the period London was in Tier 4 (20 December 2020 – 4 January 2021)
  • the third national lockdown starting 5 January 2021.

Status update:

The deadline for the LRSG (Closed) scheme was 31 March 2021. From 1 April 2021 you can only apply for the second payment cycle covering the 44 day period from 16 February to 31 March. Applications for the second payment cycle will close on 31 May 2021.

We are assessing existing LRSG (closed) applications and issuing payments. We aim to get back to businesses as soon as possible. If you already applied for this grant, or have received payments under this scheme, you do not need to submit a new application in order to receive any/further LRSG (closed) payments.

Type of payment:

  • a payment for the November 2020 lockdown (5 November – 2 December 2020)
  • pro rata payments for the period London was in Tier 3 (16 - 19 December 2020)
  • pro rata payments for the 16-day period London was in Tier 4 until national lockdown (20 December 2020– 4 January 2021)
  • a 6-week payment for the third national lockdown (5 January – 15 February 2021)

Businesses that have received automatic payments or have successfully applied for this grant to cover the November 2020 lockdown, will receive further automatic payments for the periods outlined above.

Please note you may be contacted by an officer to verify your details before we can make further payments.

1-month lockdown (5 November - 2 December 2020)

  • Properties with a rateable value of £15,000 or under may receive a grant of £1,334 for the November 2020 lockdown.
  • Properties with a rateable value of between £15,000 and £51,000 may receive a grant of £2,000 for the November 2020 lockdown
  • Properties with a rateable value over £51,000 may receive a grant of £3,000, for the November 2020 lockdown.

Pro-rata payments for Tier 3 (16 - 19 December 2020)

  • Properties with a rateable value of £15,000 or under may receive a grant of £190.57 for the 4-day period in Tier 3.
  • Properties with a rateable value of between £15,000 and £51,000 may receive a grant of £285.71 for the 4-day period in Tier 3.
  • Properties with a rateable value over £51,000 may receive a grant of £428.57, for the 4-day period in Tier 3.

Pro-rata payments for Tier 4 (20 December 2020 - 4 January 2021)

  • Properties with a rateable value of £15,000 or under may receive a grant of £762.29 for the 16-day period of 20 December 2020 – 4 January 2021.
  • Properties with a rateable value of between £15,000 and £51,000 may receive a grant of £1,142.86 for the 16-day period of 20 December 2020 – 4 January 2021.
  • Properties with a rateable value over £51,000 may receive a grant of £1,714.29 for the 16-day period of 20 December 2020– 4 January 2021.

6-week payment for third national lockdown (5 January – 15 February 2021)

Please note that the 6-week LRSG (Closed) payment and Closed Business Lockdown Grant payment are combined into one payment issued at the same time as instructed by Central government.

  • Properties with a rateable value of £15,000 or under may receive a grant of £2,001 for the 6-week period of 5 January – 15 February 2020. This will be a combined payment with the additional Closed Business Lockdown Grant payment of £4,000.
  • Properties with a rateable value of between £15,000 and £51,000 may receive a grant of £3,000 for the 6-week period of 5 January – 15 February 2020. This will be a combined payment with an additional Closed Business Lockdown Grant payment of £6,000.
  • Properties with a rateable value of £51,000 or over may receive a grant of £4,500 for the 6-week period of 5 January – 15 February 2020. This will be a combined payment with an additional Closed Business Lockdown Grant payment of £9,000.

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Closed Business Lockdown Payment (CBLP)

For businesses that have been required to close due to national restrictions imposed by government as of 5 January 2021.

Status update:

The deadline for the closed business lockdown payment was 31 March 2021. We are currently processing LRSG Closed applications and automatically considering these businesses for the CBLP payment. All businesses approved for the CBLP payment will receive the grant by 30 April 2021.

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Local Restrictions Support Grant (Open) – For businesses remaining open but impacted by tier restrictions

This grant is for businesses in the hospitality, leisure and culture sectors that were open but severely impacted by the Tier 2 & 3 restrictions during the following periods:

Status update:

The deadline for the LRSG open scheme was 5pm 31 March 2021. 

 

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Local Restrictions Support Grant (Sector) - for sectors required by Government to close

This grant is for businesses in sectors required to close since 23 March 2020, namely nightclubs, dance halls, sexual entertainment venues and hostess bars.

Status update:

This scheme is currently superseded by the Local Restrictions Support Grant (LRSG) (Closed). Businesses in impacted sectors will receive closure grants as set out above for the period of lockdown as well as a pro-rata backdated payment from the Local Restrictions Support Grant (LRSG) (Sector) for the period 1 November to 4 November 2020. If these businesses are still required to be closed at the end of lockdown, the grant will reopen automatically.

Type of payment:

Recurring payment per 14-day restriction period.

  • Properties with a rateable value of £15,000 or under will receive a grant of £667 (per 14-day qualifying restriction period)
  • Properties with a rateable value of between £15,000 and £51,000 will receive a grant of £1,000 (per 14-day qualifying restriction period)
  • Properties with a rateable value over £51,000 will receive grant of £1,500 (per 14-day qualifying restriction period)
  • You must have been required to close since 23 March. Your business must be a nightclub, dance hall, sexual entertainment venue or hostess bar.
  • You must have continued trading, but your venue remained closed and not repurposed into another type of business allowed to stay open during that time. An example is  a nightclub that became a bar.

The Council is expecting to award these payments to businesses automatically and without an application process.

Find out how to apply for Local Restrictions Support Grant (Sector) 

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Discretionary Grant Fund

Status update:

Camden Council’s Discretionary Grant Fund scheme was open for applications from 9 June 2020 to midday on 19 June 2020. We received a significant number of applications and are currently reviewing and prioritising the cases for payment.

If you have any related general queries on doing business in Camden, please direct them to the economic development team.

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Small Business Grant Fund and the Retail, Hospitality and Leisure Grant Fund

Status update:

These two grant funding schemes were available until 28 August 2020.

Unfortunately, applications received after this date cannot be processed as we do not have discretion to make payment to late applications once the scheme ended.  

If we received your application by 28 August 2020, we will be in touch regarding the outcome shortly.

More information on the two grants is available on the government website.

What we are doing

As of 23 August 2020 we have issued 3,850 awards to eligible businesses under the two government business grant schemes, totalling £72.4m, with more processed in the final week and we will continue to process those received before the deadline of 28 August 2020.  We have exceeded our original funding by £1.26m to date.

Throughout the duration of the scheme attempts were made to contact potentially eligible businesses to apply through letters to the property, any forwarding address or registered office, emails sent inviting application where we held email addresses and our property inspectors visited a number of properties to try encourage applications face to face.

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Christmas Support Payment - for "wet-led" pubs impacted by local restrictions during the festive period

The Christmas Support Payment (CSP) supports wet-led pubs that have been severely impacted over the Christmas period due to temporary local restrictions.

You must be defined as a pub according to the following description as set by central government:

Open to the general public, allow free entry other than when occasional entertainment is provided, allow drinking without requiring food to be consumed and permit drinks to be purchased at a bar.

This guidance applies to England only from 2 December 2020 to 29 December 2020.

Status update:

Applications for the CSP grant has now closed.

Application process:

There are two options to apply. Please read the information below carefully to decide which one applies to your business.

Option a – for businesses who have previously applied for and/or received one of the following grants:

If you have previously applied for any of the grants listed above and have a case reference. we will use your existing case to verify your details. If this applies to you, and you are eligible for the CSP grant, please do the following:

The deadline to apply was 31 January 2021. We will review your application and, if approved, we aim to make payments by 31 March 2021.

We request accounting evidence to demonstrate you meet the eligibility criteria.

Option b – for businesses who have not yet applied for any of the following grants:

  • Local Restrictions Support Grant (closed)
  • Local Restrictions Support Grant (open)
  • Additional Restrictions Grant.

 

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Self-employed grant

The Government’s Self-Employment Income Support Scheme has been extended to provide an additional grant for the three-month period covering November 2020 to January 2021.

The grant will cover 80% of average monthly trading profits, paid in a single instalment covering three months of profit up to £7,500.

Find out how to apply

Furlough scheme

Extension to the furlough scheme

The Government has announced that it is extending the furlough scheme until 31 September 2021. This means businesses that previously furloughed employees will continue receiving support to pay wages up to £2,500 per month. You can no longer submit claims for claim periods ending on or before 31 October 2021.

Find out more about changes to the Scheme

Coronavirus Business Loan Schemes

The government have announced a number of schemes for businesses affected by coronavirus to access loans more easily. 

Bounce Back Loans: Open to small and medium-sized businesses through a simple application process to borrow between £2,000 and £50,000. No fees, interest or repayments to pay for the first 12 months, and loan terms will be up to 6 years. 

Coronavirus Business Interruption Loan Scheme (CBILS): access to loans, overdraft, invoice finance and asset finance of up to £5 million for up to 6 years. No fees, interest or repayments to pay for the first 12 months. 

Applications are no longer limited to businesses that have been refused a loan on commercial terms, extending the number who benefit. Banks will be banned from asking company owners to guarantee loans with their own savings or property when borrowing up to £250,000.

Coronavirus Large Business Interruption Loan Scheme (CLBILS): aimed at larger firms with a turnover of between £45m and £500m, providing state-backed loans of up to £25m.

What you need to do

More information on the scheme can be found on the government website including how to check if you are eligible.

Rent support for business tenants in council owned properties

Camden Council aims to support business tenants in our commercial properties during the Covid-19 pandemic.  

What we are doing

We are helping businesses renting our commercial properties who are struggling to pay their rent where we can. Although you will still have to pay your rent, we will give you extra time to pay. This will help you stay in your premises and plan ahead. So that we can help you fully, we will ask you some details of how your business has been affected. This could include: 

  • Your drop in trade 
  • Any forced closure 
  • Government grants you have applied for 
  • Reduced staffing  

We are also likely to ask you for proof of finances.  

What you need to do

If you want to talk to us about your rent, phone us on 020 7974 6459 or email us at commercialrents@camden.gov.uk.

Other support available for businesses

There is a lot of extra support for you now. This includes:

Business support finder

The government has launched a Coronavirus Business Support Finder tool to support businesses to find the support they’re eligible for easily.

 

Tackling cash-flow

The Mayor of London has launched the PayItForward campaign, to support London businesses in the Retail, Hospitality, Leisure, Travel and Tourism sectors to pre-sell vouchers, goods and services for delivery once the restrictions are lifted.

 

Paying tax

If you or a member of your workforce are worried about being able to pay tax as a result of Coronavirus, call HMRC’s dedicated helpline on 0800 0159 559. You are now able to choose to defer any VAT payment due between the 20th March and 30th June. Find out more about deferred VAT payments the government website.

 

Support for workers

If you or your staff have concerns on financial support you can find out more via our page on financial support for workers. Camden Job Hub can also provide direct support to any Camden resident on employment matters including links to vacancies, support for CVs and applications and access to financial support. You can register for Camden Job Hub's help via our website.  If any of your employees have a zero-hours contract, please let them know they’ll be able to access Universal Credit and the new Employment Support Allowance. More information on zero hours contracts and Universal Credit is on the government website.

 

Statutory sick pay

Statutory Sick Pay will be available from day 1 rather than day 4 and if you employ fewer than 250 people, the cost of providing 14 days of Statutory Sick Pay per employee will be refunded in full by the government. Find out more about statutory sick pay on the government website.

 

Mortgages

Some mortgage lenders will support customers who are experiencing financial difficulties by giving them mortgage holidays for up to 3 months. Contact your provider for information.

 

Social distancing support and advice

Camden’s frontline presence team are out across Camden 7 days a week providing support and advice to businesses. You’ll recognise our officers as they’ll be wearing Camden high visibility jackets with ‘stay home, protect the NHS, save lives’ on them. It’s really important that everyone follows social distancing guidance to stop the spread of Coronavirus (COVID-19) and to save lives. As part of their role the team are providing posters (which you can also download here) and advice to local businesses to make sure that they are maintaining 2m distancing to protect customers and their workforce. You can find more information on the teams here.

Culture Recovery Fund

On Sunday 5 July 2020, the government announced a 1.57bn recovery package for the arts, culture and heritage sector, with 1.15bn available for England.

Visit Camden Arts for more information.

Newsletters and email updates

We send regular information for businesses by e-newsletter. Sign up to receive future editions.

Our new frontline presence teams are also out daily supporting businesses on high streets and markets across the borough with advice and support on social distancing. You can see what the teams have been up to on our news page.

We need your help

Laptops and iPads needed to help vulnerable pupils learn at home

We know that times are tough for businesses right now, but we are calling for any businesses who might be able to donate spare laptops and iPads for vulnerable students to get in touch. We are looking to support children who don’t have a device at home to help them to access vital online learning while schools are closed.

The Council is also working with Camden Learning, schools, community groups and local businesses to find ways to ensure pupils have a Wi-Fi connection in their homes.

If your business has any laptops or iPads that you can donate to a school in Camden that are less than five years old and in good condition, we will collect them from you and work with schools to distribute them to children who most need them.

Companies can also make financial donations and sponsor schools to help purchase or repurpose laptops for students.

Use the short form here to tell us about your laptops or iPads.

Can you support young people with virtual work experience?

We are calling on Camden employers to be part of a pioneering Virtual Work Experience Programme, providing local students, with their first experiences of work this June/July.

We know that many Camden students will have had their crucial first experiences of work cancelled. Work experience has a significant positive impact on young people’s outcomes, particularly on those from disadvantaged backgrounds.

This is why Camden has partnered with Speakers for Schools. It is a national educational charity backed by employers including the Bank of England, BP, Marie Curie and Spotify. We will offer STEAM Pledge employers the opportunity to provide Virtual Work Experience (VWEX).

For further information on how to get involved contact Steampledge@camden.gov.uk