If you are struggling to afford essentials, are in an emergency financial situation, or need help with your housing costs, our Money Advice team may be able to help you with:
- a Crisis Payment from the Government funded Crisis and Resilience Fund (CRF) or the Cost of Living Fund
- a Housing Payment from the CRF for help with housing related costs such as rent shortfalls or moving costs
- advice to increase your income and making sure you are receiving all the benefits you should be
- advice to help you manage any debts you may have
How to apply
To apply for help from our Money Advice team, read the information on this page and complete the form. It takes around 25 minutes.
A member of our Money Advice team will respond within 10 working days.
If you're a private renter or housing association resident, you can also email Camden Federation of Private Tenants (CFPT) at [email protected] to book an appointment. They can support you to complete an application.
Click here to read this information in EasyRead.
Click here to get cost of living information and advice in British Sign Language (BSL).
Who can get support
You may be able to get a Crisis Payment if you:
- are a Camden resident – and can provide evidence of this
- are the main tenant or Council Tax payer or have been placed by Camden into temporary accommodation or are registered as homeless
- are over 16 years old and living independently, or 18 years old and over
- are experiencing a crisis or sudden financial shock
- have not reached the maximum number of awards for the period
We will look at your individual circumstances to decide whether we can offer support.
You may be able to get a Housing Payment if you:
- are a Camden resident
- are claiming Housing Benefit or Universal Credit Housing Costs
- have an eligible rental shortfall or need support with moving to a new home such as rent deposits or moving costs.
For more information about Housing Payment criteria please visit our Housing Payments page
What you’ll need to complete the form
- details of benefits you receive
- your most recent bank statements for all current and savings accounts
- any available evidence of debt that’s relevant to your application
We ask for this information so we understand your financial situation and provide the right support.
Data protection and privacy notice
By submitting the form, you agree for us to:
- review your benefit calculator results
- use the information you give us as part of any application for support we offer
- share your information with our external advice partners if we set up a referral
Read our privacy notice before you begin filling out the form.
Crisis Payments and Housing Payments are not subject to a statutory appeals process. If you would like to request a review, you must do so within one month. You can contact us at [email protected]