Helping you

  • We can arrange translation into other languages, Braille, or large print for any documents. We have staff who speak other languages and can arrange for signers.
  • We can arrange for home visits in certain circumstances.
  • You can visit the 5 Pancras Square offices Monday to Friday 9am to 5pm.
  • You can have a choice of payment dates if you pay your council tax by direct debit.
  • We can make alternative payment arrangements if you are experiencing difficulties.

Set up your direct debit online

Contact the council tax and business rates team for more information