Home should be a safe place, but sadly we know this is not true for everyone. If you are experiencing domestic abuse or feel at risk, it is important to remember that there is help and support available to you.

Camden Safety Net

You can access support and advice from Camden Safety Net on 020 7974 2526, Monday to Friday, from 9am to 5pm, email Camdensafetynet@camden.gov.uk or visit camden.gov.uk/domestic-violence

In an emergency call 999, or for non-emergency matters requiring police assistance please call 101. For deaf, hard of hearing and speech-impaired residents, you can send a SMS message to 999, visit emergencysms.net for more information.

Silent Solutions is a system for victims of domestic abuse who might be afraid of further danger and escalation of harm if they are overheard when calling 999 in an emergency.

When somebody calls 999, an operator will ask which emergency service is required. If the caller is unable to audibly signal to the operator, the call will be forwarded to an operating system.

If 55 is pressed by the caller, the system will detect this. The operator will then transfer the call to the relevant police force as an emergency.

Other support available

  • The National Domestic Violence Helpline offer support and advice as well as refuge for women and children. They are available 24 hours a day on 0808 2000 247 or visit their website on org.uk
  • Solace Women’s Aid, offers advice and support to women and children and safe refuge for women and children escaping abuse and violence. It also includes The North London Rape Crisis service that provides counselling and support to women and girls aged 14 years and over who have experienced any form of sexual violence. For more information visit org or contact them on 0808 802 5565, Monday to Friday, from 10am to 4pm, as well as an additional period on Tuesdays, from 6pm to 8pm.  
  • The Havens are specialist centres in London for people who have been raped or sexually assaulted. You can contact them 24 hours a day on 020 3299 6900 or visit their website on org.uk
  • Supportline – provide a confidential email and telephone counselling service. It's particularly aimed at survivors of abuse and those who are isolated. For more information visit org.uk
  • Women's Aid – are running a set of services and their website lists a comprehensive set of resources for those experiencing abuse during the COVID-19 pandemic, including those who are thinking of leaving. For more information visit org.uk/covid-19-coronavirus-safety-advice-for-survivors
  • Galop – run the National LGBT+ Domestic Abuse Helpline. Their website also signposts to a number of resources to support LGBT+ survivors of domestic abuse. For more information visit org.uk/domesticabuse

Guidance for accessing information online

Accessing information online may feel like the best option for you at this time. If you do access information online you may need to delete your browser history or use ‘private browsing’ as a way to hide your searches. For guidance on how to cover your tracks online visit womensaid.org.uk/cover-your-tracks-online