Letter from the Leader of the Council

Dear Camden resident,

The past two years have been difficult for all of us and I want to thank you for the sacrifices you have made to help keep our community safe. We are still feeling the impact of COVID-19, and I know that many of you are struggling with the rising cost of living. We are helping Camden to recover by supporting the NHS with the COVID-19 vaccine rollout, helping residents access food, providing free activities for families and supporting local businesses.

We are here for everyone who needs us. At the same time, local councils are facing huge financial challenges. Since 2010, the Government has cut our funding by 67% per person. Many more people need help as they struggle with health and finances following COVID-19. We are making large savings, trying to make every pound go further. We have worked hard to intervene early to protect vital frontline services, keeping libraries and youth services open.

We asked the Government to increase funding to allow us to meet the costs of COVID-19 and address the needs of our residents that frontline staff are responding to, but the Government has only provided the Council with half of the increase in funding that we need this year. Instead of giving us extra money to meet the cost of the pandemic and enough money to fund services, the Government is expecting councils to meet these costs by raising council tax. As a result, we have little choice but to increase council tax by 2.99% in order to maintain our funding of vital frontline services.

For the same reason, the Greater London Authority is increasing its share of the council tax, which means in total you will pay an extra 93p to £2.79 per week, depending on your council tax band. Much of the extra council tax funding will be invested in vital social care services, supporting elderly residents, and those living with dementia, mental health issues and disabilities, to live full lives.

We know this is a difficult time for people, which is why we are putting in extra support. We are investing £2 million in a cost of living fund for those hardest hit by the pandemic, and providing an extra £400,000 for domestic abuse services, and funding to help residents access good work. We will continue to push the Government for more direct funding for vital social care services rather than leave it to local council tax payers.

If you are worried about paying your council tax, please get in touch with us at camden.gov.uk/council-tax-support or call 020 7974 4444 (option 3 then option 2).

If you earn less than £497.25 per week, you may be eligible for a discount through our Council Tax Support scheme, which means that more than 16,500 households won’t need to pay any Council Tax at all. To check your eligibility for a £150 one-off payment towards energy bills, visit camden.gov.uk/energyrebate

If you’re worried about paying your bills or accessing food, or need housing advice or mental health support, we are here to help. Call 020 7974 4444 (option 9) or visit camden.gov.uk/coronavirus

In Camden, we have always looked out for each other. We face tough times, but we will continue to put all our energy into keeping communities safe, public services open and supporting residents facing the cost of living crisis. Together we will help our local economy and community recover.

Many thanks,

Councillor Georgia Gould
Leader of Camden Council

Council tax for Camden

In the next year we will spend £852.94 million on providing services. The money for this comes from funding from central government, our share of retained business rates, the council tax you pay and other sources of income such as rents and fees.

Your council tax also helps pay for the Greater London Authority (GLA). In 2022/23 people who will pay council tax in Camden will contribute £35.69 million towards the cost of GLA services.

The table below shows how much Camden's council tax is for each band this year. On the front of your council tax bill it will tell you which band your property is in. The band is based on the value of your property. If you live in a garden square, you will pay slightly more to maintain the square. Your bill will also tell you how much you must pay and how you can make your payments.

How much is your council tax?


Amount of council tax
for Camden (£)

Amount of council tax for GLA (£)

Total council tax
2022/2023 (£)


Search for your council tax band

What we spend your council tax and business rates on

Each year, once we are aware of the amount of funding we will receive from the government, we set the level of council tax to meet the cost of providing council services in the borough.

This table tells you how much we plan to spend on services in the coming year and  how much we spent on them last year. 

Our services - Council agreed budget

Spending 2021/22

Total spending after deducting income 2021/22

Spending 2022/23  

Total spending after deducting income 2022/23

Adult social care 137.673 98.100 153.723 113.318
Housing 30.410 18.910 35.391 20.429
Waste and cleaning services 29.088 22.860 37.409 24.344
Environment (parking, highways and transport) 24.267 -26.654 19.526 -33.704
Regeneration, planning and economic development 15.959 -1.664 15.193 -2.265
Culture, communities and customers 24.767 18.790 22.023 15.569
Public health 22.065 21.733 22.478 22.145
Support services 57.917 63.342 66.951 62.150
Housing Benefit and Council Tax Benefit 167.260 9.926 138.040 11.993
Education 209.042 15.541 204.504 0.705
Supporting vulnerable families 49.313 41.312 45.261 36.533
Early years and young people 38.901 17.265 38.980 21.246
Other spending 55.221 -66.320 53.459 -63.346

Total cost of our services

861.884 233.141 852.939 229.118

How we work out your council tax

The table below shows how we work out the amount to be met by council tax.

Your total bill includes an amount to cover the cost of Greater London Authority (GLA) services.

How we calculate your council tax 2022/23  
  £ in millions
Total cost of Camden services
Take away the following government grants paid towards the cost of local services:  
Revenue support grant -23.511
Retained Business rates -95.835
Council Tax Collection Fund Deficit 5.687
Business Rates Collection Fund Deficit 10.543
Cost of Camden Council services which council tax will pay for:
Take away services covering only some areas of Camden (garden squares)
Cost of remaining services which council tax will pay for
Working out the council tax level for 2022/23
Council tax base (weighted number of properties in Camden)
Council tax at band D

Changes in spending

Changes to spending on services 2021 to 2022 £ in millions
2021/2022 cost of services
2022/23 Inflation                         8.772
2022/23 Service cuts, back office efficiencies and savings
Other service adjustments
Total 2022/23 cost of service


Understanding your business rates bill

Non-Domestic Rates

Non-Domestic Rates, or business rates, collected by local authorities are the way that those who occupy non-domestic property contribute towards the cost of local services. Under the business rates retention arrangements introduced from 1st April 2013, authorities keep a proportion of the business rates paid locally. This provides a direct financial incentive for authorities to work with local businesses to create a favourable local environment for growth since authorities will benefit from growth in business rates revenues. The money, together with revenue from council tax payers, revenue support grant provided by the Government and certain other sums, is used to pay for the services provided by local authorities in your area. Further information about the business rates system, including transitional and other reliefs, may be obtained at gov.uk.

Rateable Value

Apart from properties that are exempt from business rates, each non-domestic property has a rateable value which is set by the valuation officers of the Valuation Office Agency (VOA), an agency of Her Majesty's Revenue and Customs. They draw up and maintain a full list of all rateable values, available at gov.uk/government/organisations/valuation-office-agency. The rateable value of your property is shown on the front of your bill. This broadly represents the yearly rent the property could have been let for on the open market on a particular date. For the revaluation that came into effect on 1 April 2017, this date was set as 1 April 2015.

The valuation officer may alter the value if circumstances change. The ratepayer (and certain others who have an interest in the property) can appeal against the value shown in the list if they believe it is wrong. Full details on your rights of appeal are available from the Valuation Office Agency. Your billing authority can only backdate any business rates rebate to the date from which any change to the list is to have effect.

Further information about the grounds on which appeals may be made and the process for doing so can be found on the gov.uk website or obtained from your local valuation office.

National Non-Domestic Rating Multiplier

The local authority works out the business rates bill by multiplying the rateable value of the property by the appropriate multiplier. There are two multipliers: the standard non-domestic rating multiplier and the small business non-domestic rating multiplier. The former is higher to pay for small business rate relief. Except in the City of London where special arrangements apply, the Government sets the multipliers for each financial year for the whole of England according to formulae set by legislation.

The current multipliers are shown on the front of your bill.

Business Rates Instalments

Payment of business rate bills is automatically set on a 10-monthly cycle. However, the Government has put in place regulations that allow businesses to require their local authority to enable payments to be made through 12 monthly instalments. If you wish to take up this offer, you should contact the local authority as soon as possible.

Revaluation 2017 and Transitional Arrangements

All rateable values are reassessed at a general revaluation. The most recent revaluation took effect from 1st April 2017. Revaluations make sure each ratepayer pays their fair contribution and no more, by ensuring that the share of the national rates bill paid by any one ratepayer reflects changes over time in the value of their property relative to others. Revaluation does not raise extra money for Government.

Whilst the 2017 revaluation did not increase the amount of rates collected nationally, within this overall picture, the majority of ratepayers received a reduction or no change in their bill whereas some ratepayers saw increases.

A £3.6 billion transitional relief scheme limits changes in rate bills as a result of the 2017 revaluation. To help pay for the limits on increases in bills, there are also limits on reductions in bills. Under the transitional scheme, limits continue to apply to yearly increases and decreases until the full amount is due (rateable value times the appropriate multiplier). The scheme applies only to the bill based on a property at the time of the revaluation. If there are any changes to the property after 1st April 2017, transitional arrangements will not normally apply to the part of a bill that relates to any increase in rateable value due to those changes. Changes to your bill as a result of other reasons (such as changes to the amount of small business rate relief) are not covered by the transitional arrangements.

The transitional arrangements are applied automatically and are shown on the front of your bill. Further information about transitional arrangements and other reliefs may be obtained from Camden or the www.gov.uk/introduction-to-business-rates.

More information on the 2017 revaluation can be found at www.gov.uk/introduction-to-business-rates/revaluation

Unoccupied Property Rating

Business rates will not be payable in the first three months that a property is empty. This is extended to six months in the case of certain industrial properties. After this period rates are payable in full unless the unoccupied property rate has been reduced by the Government by order. In most cases the unoccupied property rate is zero for properties owned by charities and community amateur sports clubs. In addition, there are a number of exemptions from the unoccupied property rate. Full details on exemptions can be obtained from your local authority. If the unoccupied property rate for the financial year has been reduced by order, it will be shown on the front of your bill.

Partly Occupied Property Relief

A ratepayer is liable for the full non-domestic rate whether a property is wholly occupied or only partly occupied. Where a property is partly occupied for a short time, the local authority has discretion in certain cases to award relief in respect of the unoccupied part. Full details can be obtained from the local authority.

Small Business Rate Relief

Ratepayers who occupy a property with a rateable value which does not exceed £50,999 (and who are not entitled to other mandatory relief or are liable for unoccupied property rates) will have their bills calculated using the lower small business non-domestic rating multiplier, rather than the national non-domestic rating multiplier.

In addition, generally, if the sole or main property is shown on the rating list with a rateable value which does not exceed £15,000, the ratepayer will receive a percentage reduction in their rates bill for this property of up to a maximum of 100%. For a property with a rateable value of not more than £12,000, the ratepayer will receive a 100% reduction in their rates bill.

Generally, this percentage reduction (relief) is only available to ratepayers who occupy either:

(a) one property, or

(b) one main property and other additional properties providing those additional properties each have a rateable value which does not exceed £2,899.

The rateable value of the property mentioned in (a), or the aggregate rateable value of all the properties mentioned in (b), must not exceed £19,999 outside London or £27,999 in London on each day for which relief is being sought. If the rateable value, or aggregate rateable value, increases above those levels, relief will cease from the day of the increase.

The Government has introduced additional support to small businesses. For those businesses that take on an additional property which would normally have meant the loss of small business rate relief, the Government has confirmed that they will be allowed to keep that relief for a period of 12 months.

Where a ratepayer meets the eligibility criteria and has not received the relief they should contact their local authority. Provided the ratepayer continues to satisfy the conditions for relief which apply at the relevant time as regards the property and the ratepayer, they will automatically continue to receive relief in each new valuation period.

Certain changes in circumstances will need to be notified to the local authority by a ratepayer who is in receipt of relief (other changes will be picked up by the local authority). The changes which should be notified are:

(a) the ratepayer taking up occupation of an additional property, and

(b) an increase in the rateable value of a property occupied by the ratepayer in an area other than the area of the local authority which granted the relief.

Charity and Community Amateur Sports Club Relief

Charities and registered Community Amateur Sports Clubs are entitled to 80% relief where the property is occupied by the charity or the club, and is wholly or mainly used for the charitable purposes of the charity (or of that and other charities), or for the purposes of the club (or of that and other clubs).

The local authority has discretion to give further relief on the remaining bill. Full details can be obtained from the local authority.

Relief for Local Newspapers

The Government is providing funding to local authorities so that they can provide a discount worth up to £1,500 a year for 2 years from 1st April 2017, to office space occupied by local newspapers. This is up to a maximum of one discount per local newspaper title and per hereditament, and up to state aid limits. The relief will be delivered through local authority discretionary discount powers (under section 47(3) of the Local Government Finance Act 1988). Eligibility criteria for this relief is set out in a guidance note: “The case for a business rates relief for local newspapers”, which can be obtained at gov.uk/government/consultations/the-case-for-a-business-rates-relief-for-local-newspapers

Spring Budget 2017 Relief Scheme: Supporting Small Business

Ratepayers losing Small Business or Rural Rate Relief as a result of the 2017 revaluation will have their increases limited to the greater of either (i) a cash value of £600 per year, or (ii) the matching cap on increases for small properties in the transitional relief scheme. This relief will run for 5 years to 31st March 2022 and rate payers will receive the relief until this date or they reach what their bill would have been within the relief scheme, whichever is first.

This relief will be delivered through local authority discretionary discount powers (under section 47(3) of the Local Government Finance Act 1988). Further information can be obtained from your local authority.

Spring Budget 2017 Relief Scheme: Discretionary Scheme

The Government is providing £300 million of funding to local authorities over 4 years to 31st March 2021 to provide discounts to ratepayers in their area on a discretionary basis. Each authority has been allocated a share with which to design and implement a scheme to deliver targeted support to ratepayers. The £300m will cover the 4 years from 2017/18: £175m in 2017/18; £85m in 2018/19; £35m in 2019/20 and £5m in 2020/21.

Local authority allocations can be found at:

This relief will be delivered through local authority discretionary discount powers (under section 47(3) of the Local Government Finance Act 1988). Further information can be obtained from your local authority.

Autumn Budget 2018 Relief Scheme: Retail Discount

At Autumn Budget 2018, the Government announced a one-third discount for eligible retail businesses with a rateable value of less than £51,000, up to state aid limits. This scheme will run for two years from April 2019. This discount will be applied to the bill after the application of any reliefs, excluding any local discounts.

The Government has issued guidance on the operation of the scheme, which can be found at https://www.gov.uk/government/consultations/discretionary-business-rates-relief-scheme.

This relief will be delivered through local authority discretionary discount powers (under section 47(3) of the Local Government Finance Act 1988). Further information can be obtained from your local authority.

Local Discounts

Local authorities have a general power to grant discretionary local discounts. Full details can be obtained from the local authority.
State Aid. The award of such discounts is considered likely to amount to state aid. However it will be state aid compliant where it is provided in accordance with the De Minimis Regulations EC 1407/2013. The De Minimis Regulations allow an undertaking to receive up to €200,000 'de minimis' aid over a rolling three year period. If you are receiving, or have received, any 'de minimis' aid granted during the current or two previous financial years (from any source), you should inform the local authority immediately with details of the aid received.

Hardship Relief

The local authority has discretion to give hardship relief in specific circumstances. Full details can be obtained from the local authority.

Rating advisers

Ratepayers do not have to be represented in discussions about their rateable value or their rates bill. However, ratepayers who do wish to be represented should be aware that members of the Royal Institution of Chartered Surveyors (RICS - website rics.org) and the Institute of Revenues, Rating and Valuation (IRRV - website irrv.org.uk) are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct. Before you employ a rating adviser, you should check that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance. Take great care and, if necessary, seek further ad-vice before entering into any contract.

Information Supplied with Demand Notices

Information relating to the relevant and previous financial years in regard to the gross expenditure of the local authority is available in the other sections on this page. A hard copy is available on request by writing to the council or at 020 7974 6460.

Business Rate Supplements

The Business Rate Supplements Act 2009 enables levying authorities - county councils, unitary district councils and, in London, the Greater London Authority - to levy a supplement on the business rate to support additional projects aimed at economic development of the area. Business Rate Supplements (BRS) are not applicable to properties with a rateable value of £70,000 or below, and authorities have discretion to increase that threshold. The total maximum BRS which may be levied by a levying authority is 2p per pound of rateable value. Levying authorities have the power to apply such reliefs to the BRS as they think appropriate and in such cases must include an explanation of the rules for the application of those reliefs in the final prospectus for the BRS.

These/this business rate supplement/s is/are being levied by the Greater London Authority in relation to Crossrail. Further information may be found in the BRS project prospectus

The Adult Social Care Precept

The Secretary of State made an offer to adult social care authorities. (“Adult social care authorities” are local authorities which have functions under Part 1 of the Care Act 2014, namely county councils in England, district councils for an area in England for which there is no county council, London borough councils, the Common Council of the City of London and the Council of the Isles of Scilly.)

The offer was the option of an adult social care authority being able to charge an additional “precept” on its council tax without holding a referendum, to assist the authority in meeting its expenditure on adult social care from the financial year 2016-17. It was originally made in respect of the financial years up to and including 2019-20. This offer has been extended in the financial years since, up to and including 2022-23. 

Paying your council tax

How to pay your council tax

How to pay your business rates 

Support with paying council tax

If you’re worried about paying your council tax, please get in touch with us on 020 7974 4444 (option 3 then option 2).

If you earn less than £497.95 per week, you may be eligible for a discount through our Council Tax Support scheme.

Council Tax Support

If you are the council tax payer and live in a council tax band A to D property, you may be eligible for a £150 one-off Government-funded payment towards the cost of energy bills. If you are not eligible for this payment but you are still responsible for energy bills, you may still be able to get a discretionary payment – including if you are experiencing financial hardship.

Council Tax Energy Rebate

Support with paying business rates

If you’re worried about paying your business rates, please contact the business rates team.

Further support available

If you’re worried about money or accessing food, or need housing advice or mental health support, we are here to help.

Get help and support in Camden