Hostel pathways

The hostels pathway aims to ensure that vulnerable and homeless people are actively supported to change behaviour, raise their aspirations, gain meaningful occupation and, most importantly, move from a state of homelessness and dependence to independent living and social inclusion.

Key elements

  • levels or stages of change and progress
  • agreed “designated” referral agents
  • timely move through and move on
  • standard operational documents and plans
  • core principles and minimum standards
  • community safety and locality management

Four main stages

  • assessment
  • specialist support (including mental health, ex-offenders and substance misuse)
  • engaging support and
  • move through

Normally a person will start in assessment where support needs are assessed and the right service is identified.

The person may move from there to a specialist support or engaging support place according to needs.

The final stage is "move through" where people are helped to acquire independent living skills.

People who have been evicted or are at risk of eviction from pathway services may be given multiple exclusion status where extra support is provided.

Service users’ information and feedback

The pathway guide for service users contains information about stages, support, standards and principles, moving on and who to contact if you need advice or wish to make a complaint.

Provider resources

Read more about provider resources


For more information about the hostels pathway service please contact housing commissioning team

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