Chalcots estate

We are posting regular updates to Chalcots residents. The below update was delivered to all residents on Friday 6 April. Your safety is our top priority and we would like to thank you for your patience throughout the period of works. 

Curtain walling and window replacement

We are currently planning the drop-in sessions to discuss the proposed window designs with you. At these sessions, you will be able to see the design options for the new windows and feedback to us about which you prefer.

We will be discussing the window designs and the drop-in sessions with the TRA working group. After this meeting, we will be able to share drop-in dates and further information with you.

We are continuing with the planning and procurement process. Our application will be heard at Planning Committee on Thursday 19 April.

The fact that we are going to planning committee on this date does not prevent residents from having their say on the final decision on window design.

We are moving forward with our application because we want to reduce the length of time that you are disrupted by building works.

It has been reported that some windows have been damaged by the mast climbers. We have had reports of seven instances where this has happened. If you have any concerns or your window has been damaged by the mast climbers please report them on 020 7288 8322. In the meantime, please be careful not to open your windows beyond the restrictors as this could increase the risk of damage.

Damp and condensation

As the weather starts getting warmer, we would like to remind you about ways you can control the balance between temperature, humidity and ventilation to prevent damp in your home:

o Maintain a comfortable temperature as increased humidity can cause damp

o Prevent the spread of moisture by closing the bathroom and kitchen doors when cooking or bathing, also use saucepan lids while cooking on your stove

o Ensure the trickle vents in your windows are not blocked, these allow sufficient ventilation to prevent damp without opening the windows

o Try to create spaces between your furniture and walls, furniture pushed up against walls can trap moisture aiding the mould growth

o In the event that you do get mould, try to clean it as soon as possible using effective cleaners that kill spores

If have concerns about damp or mould in your home, please call 020 7974 4444 (option 7).

We are still looking for volunteers to take part in our temperature and humidity study. This project involves placing sensors in flats around the Chalcots so that we can better understand issues with damp in the blocks. Results will help us check the risk of condensation in your block and take preventative measures where needed.

To register your interest in the project, please call 020 7974 4444 (option 7). Anyone who takes part can receive a Well and Warm visit when the sensors are installed.

Other news

Some residents have reported seeing a number of communal fire doors propped open across the Chalcots. This could compromise everyone’s safety. We ask that you remain extra vigilant and that if you see a door that has been propped open you close it and/or report it to your housing officer if it is an ongoing problem.

Please be aware of the importance of keeping communal areas clear of clutter and rubbish. This is in the interests of your safety and the safety of your neighbours. Items left in the communal areas pose both a fire risk and create trip hazards. If you see anything left in the communal areas, please report it to your caretaker or call Camden on 020 7974 4444 (option 7).

We also remind residents that there is still an additional security presence available at the Chalcots. If you are concerned about security in your block or see something suspicious you can report it on 07903 232592.


Resident support

If you have issues or concerns you can contact your Housing Officers. Housing Officers for the Chalcots Estate are:

Ramona Damiean, call 020 7974 6609, or email Ramona.Damiean@camden.gov.uk
Segun Kenku call 020 7974 6581, or email Segun.Kenku@camden.gov.uk

There are a number of support services you can access if you feel stressed or anxious, you can find more information here.

Residents can access a dedicated Chalcots residents’ line via Contact Camden at 020 7974 4444, option 7 (24 hours a day).

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