Sign video Interpretation Service

How to use the signing service

Sign video
                     translation service logo

Deaf people can call Camden Council using SignVideo Web Access, an online sign language interpreting service, from their own home. The service is available between 9am-5pm Mondays-Fridays.

Follow the steps below to make your phone call in BSL:

  • Step 1: Click on the SignVideo BSL Live button
  • Step 2: Connect to a SignVideo interpreter
  • Step 3: Ask for the required council department

If this is your first time, you will need to download a Live Plug-in which will appear as a pop up at the top of your webpage.  Please follow the instructions once you are connected to the Web Access page.  The Live plug-in enables good video quality and for your calls to be secure.

SignVideo Service information

For troubleshooting and technical guidance, please contact help@signvideo.co.uk or call 020 8463 1120.

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