Challenge a penalty charge notice (PCN) online

How can I challenge a penalty charge notice ?

Challenge A PCN online
View Images and CCTV footage
                     of PCN contravention
Pay a PCN online

What happens next?

Once we receive your challenge, we will aim to reply to you within 10 working days of receiving it. All actions on the notice will be suspended until a full reply has been sent.

I have lost my PCN

If you are unable to locate your PCN number, please call us on 020 7974 4444 with your vehicle registration mark. Please be aware we will not be able to discuss other PCN enquiries, chasing of responses or other general parking enquiries with you on this number.

Information on the enforcement and appeals process


Would you like to provide feedback?(Click to show feedback form)

Please rate this page to help us improve Please don't include your contact details as we are unable to provide responses via this form. To get in touch please click here.

Please select one of the options.

Thank you for your feedback.