Quality Landlord

What is Quality Landlord?

The Camden Plan sets out the Council's five-year vision for Camden the 'place'. It puts a great emphasis on maintaining the social mix, helping residents reach their potential, making residents' money go further, delivering quality services and being a listening council.

As the largest landlord in the borough providing homes to a quarter of Camden's residents we are well placed to improve the health, wellbeing and achievement of residents and to meet the Camden Plan ambitions. We will do this by providing good quality homes at affordable rents in safe neighbourhoods in flourishing communities.

Please have a look at our vision 'Camden housing: a quality landlord'

Service commitments

A part of being a Quality Landlord we have our service commitments (formerly service standards). Our service commitments set out targets for those areas of our housing service you have told us matter the most to you and outline what level of service you can expect to receive from us.

For information on how we are performing against these commitments please have a look at our latest Housing Annual Report.

If you have any questions about Quality Landlord please contact the Housing Strategy Unit, or for questions about our service commmitments please contact the Housing Quality and Performance Team



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