Help with your Camden Account

Rubbish and recycling

You can use your Camden Account to:

  • report a missed bin collection
  • order more recycling equipment
  • find out your collection day(s)

Collection time

Your rubbish and recycling must be ready by 7am on your collection day. You can put it out the night before.

Report a missed collection

You can report a missed collection up to three working days after it was missed.

Order recycling equipment

The equipment you can order depends on your property type.

Paying for recycling equipment

You do not need to pay. Recycling equipment is free.

Order a rubbish bin

We do not give rubbish bins, only recycling equipment.


You can report missed collections or order equipment for other addresses in Camden. For example, you may do this for a friend or family member.

If you log in to your Camden Account, we will save these addresses so you can use them again in future.

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