Local services are here to help if you need support – don’t delay

Please do not delay contacting local services if you need support, they have adapted to the current situation and put in measures to ensure people’s safety. More information on individual services can be found in this section.

Breathe, your local stop smoking service

Your local stop smoking service, Breathe, is still here to help you stop smoking, offering all their support over the phone. Call 020 36332609 or visit the breathe stop smoking website. You can also get My Quit Route app to help you stay motivated 24/7. It’s available via the app store or on Google Play and it’s free for Camden and Islington residents.

Looking for some extra support?

  • Sign up to regular motivational texts from Stop Smoking London 
  • For stop smoking support out of hours, call the Stop Smoking London helpline on 0300 123 1044, available seven days a week at the following times: Monday to Friday 9am-8pm, Saturday and Sunday 11am-4pm.
  • Looking for support to stop smoking in another language? Stop Smoking London’s online information and motivational texts are available in several languages, including Turkish. Find out more at Stop Smoking London

Support with substance misuse

Services are still open and can offer advice, support and guidance for anyone who is worried about their own substance misuse or concerned about friends and family members’ drug or alcohol use. These services can also assist in signposting residents to virtual mutual aid groups including Alcoholics Anonymous, Narcotics Anonymous and SMART Recovery, which is a peer led support group.

If you have been identified as someone who needs to be shielded, drug and alcohol services can still offer you support and advice.  Please contact the services (contact details below) where someone will be able to discuss how you can access support.

Camden and Islington residents can also take a free online self-assessment on the Lower My Drinking website and download the Lower My Drinking app (IOS and Android) to access support to track and reduce drinking.

Support from sexual health services

CNWL Sexual Health Service

This service is still here to support you, having adapted to a phone triage system for anyone requesting an appointment.

  • Walk-in services are still available for those in need of emergency care.
  • Medication and contraception can be posted out after a teleconsultation.

North Central London Abortion Services

This service is still accessible to support you, with telephone assessments being used as appropriate to support and triage women.

For support contact the booking service on 0333 999 9951.

Under 25s sexual health and contraception

This service is still available, having adapted to operating a telephone consultation system with booked appointments where needed. Please call before going to a clinic. You can still access:

  • emergency and regular contraception

  • testing and treatment of sexually transmitted infections

  • pregnancy testing, advice and referral for abortion if that’s what you chose

Postal contraception, emergency contraception and pregnancy tests are available for anyone 25 and under who is shielding. STI home testing kits are available regardless of age and can be accessed by registering online at www.SHL.uk.

Support with mental health

  • For 24/7 urgent help in a mental health crisis please contact the local Crisis helpline freephone on 0800 917 3333
  • You can also call the Samaritans free on 116 123 (open 24/7) or text SHOUT to 85258
  • Emergency and same day GP appointments are also available for urgent needs. Please call your GP.

iCOPE provides confidential psychological therapy service for people over the age of 18 registered with a Camden or Islington GP. They are still:

  • Offering assessment and treatment sessions by telephone, video or on-line support
  • Offering specific support for COVID-related distress / anxiety, including a rapid response well-being phone call, webinar based workshops and a brief intervention designed to help improve your coping skills.

Manor Gardens wellbeing service can provide support over the phone over the phone.

For more information about local mental health and wellbeing support services in Camden visit the Mental health in Camden website 

Emergency and same day GP appointments are also available for urgent needs. Please call your GP.

You can find more information about looking after your mental health during COVID-19 on our mental health and wellbeing page.

Children and young people

Kooth is a free, safe and anonymous online counselling and emotional well-being platform available to all children and young people aged 11-18 in Camden. The service provides online support and can be accessed through mobile, tablet and desktop.

Dental care

Dental practices are now able to open. Practices will need to prioritise patients with the most urgent need. 

If you need help from a dentist:

  • contact your dental practice by phone or email 
  • you will be given advice or offered an appointment if appropriate
  • for urgent dental care you can also use the NHS 111 online service

Please do not visit your practice unless you have been advised to. This well make sure the practice can continue to provide care safely.

Consultation on Camden Council’s 2022 Pharmaceutical Needs Assessment

We asked for your views regarding current pharmacy provisions in Camden. You shared your views with us, now we need your help to check that our conclusions and recommendations based on your feedback are accurate. Your comments will inform the final Pharmaceutical Needs Assessment report.

What is a Pharmaceutical Needs Assessment (PNA)? 


The Pharmaceutical Needs Assessment (PNA) is a report which provides a comprehensive account of pharmaceutical health needs in Camden, current provisions and where the gaps lie. The PNA will be used by NHS England to consider applications for new pharmacies, changes to existing ones, and to inform NHS England’s commissioned services. The document will also inform local commissioning decisions by service commissioners, Clinical Commissioning Groups (CCGs), and will be used as part of Camden’s Joint Strategic Needs Assessment (JSNA) to inform future commissioning strategies.

What are Pharmaceutical Services?


Pharmaceutical services are one of the many services currently provided under the NHS by community pharmacies and include:

  • dispensing of medicines and appliances on prescription
  • sale of medicines to the public
  • providing advice to the public on medicines, to people coping with ill health or general
  • health and well-being advice
  • receiving waste medicines for safe destruction

Pharmaceutical services can also include the dispensing, home delivery and provision of advice on appliances such as wound dressing and bandages.

Who are we consulting and why?

It is likely that anyone living in the Council may require services provided by community pharmacies and appliance contractors. Therefore, we will welcome the views of anyone living in Camden (patient, consumer or community group), anyone providing pharmaceutical services in Camden or anyone who has an interest in the provision of pharmaceutical services in Camden.

Please, read the Draft PNA and Executive Summary and complete the PNA consultation survey to share your views. 

Printed copies are available on request. Should you require a paper or printable copy of the survey to be sent to you, please contact Shivangi Medhi:

Consultation start date: Wednesday 8 June 2022
Consultation end date: Sunday 7 August 2022