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Report a street problem or request a street service online

Bollards / Bridges and walls / Damaged roads, pavements or road works / Drains /Graffiti / New traffic and road safety schemes / Paving stone theft / Potholes, manholes and utility cabinets / Recycling and waste / Road adoption / Road and lane closures / Road markings / Road signs and street name plates / Road weight restrictions / Road works and road/pavement defects / Street cleaning / Street furniture / Street lights, traffic lights and zebra crossing lights / Street or road obstructions / Taxi ranks

Dangerous problems and emergencies

If you are reporting a problem that you feel is dangerous or an emergency, please phone 020 7278 4444 immediately.


Bollards

report a problem with a bollard onlineDamage to illuminated and non-illuminated bollards:


Bridges or walls

Report a problem with a bridgeDamaged bridges including the roads and pavements running on top of and underneath bridges. Walls in need of repair:

Walls on council housing estates - please report this as a housing repair


Damaged roads, pavements or road works

Road works and road/pavement defectDamaged roads and pavements, potholes, rocking paving slabs, defective trenches, problems with roadworks:


Drains

Report a problem with a drainRoad gullies (drains) that may have become blocked and flooded:

Drains on council housing estates - please report this as a housing repair


Graffiti

request removal of graffiti from a street, property or park onlineRequest removal of graffiti from a street, property or park:


New traffic and road safety schemes

New traffic and road safety schemesNew traffic, pedestrian, cycling schemes or changes to a speed limit.

Before you make a request please have a look at previously requested services and schemes


Paving stone theft

Paving stone theftPlease report a paving stone theft directly to the police:


Potholes, manholes and utility cabinets

report a problem with Potholes, manholes and utility cabinetsReport potholes, rocking and noisy manholes, damaged utility boxes and cabinets:


Recycling and waste

Recycling and waste problems such as abandoned vehicles, flytipping or flypostingRecycling and waste problems including abandoned vehicles, flytipping or flyposting:


Road adoption

make a request to adopt a road or for us to adopt a road onlineMake a request to adopt a road or for us to adopt a road:


Road and lane closures

request for a road to be closed or for other temporary traffic restrictions to be put in place to facilitate worksRequest a road closure or other temporary traffic restrictions:.


Road markings

report road markings that are incorrect, missing or fadedReport road markings that are incorrect, missing or faded:


Road signs and street name plates

Report damaged/missing road signs or damaged/missing street name plates, request for new road signsReport damaged/missing road signs or damaged/missing street name plates, request for new road signs:


Road weight restrictions

Road weight restrictionsTo report an abnormal load please contact the structures and bridges team


Street cleaning

Potholes, problems with roadworks, rocking paving slabs, defective trenches, damaged roads and pavementsStreet cleaning problems such as litter, spillages, market cleaning or overflowing recycling bins:


Street furniture

report road markings that are incorrect, missing or faded Benches, cycle stands, gates, railings, phone boxes, horse troughs and bollards or alley gate requests:

Walls on council housing estates - please report this as a housing repair


Street, traffic and zebra crossing lights

Street, traffic and zebra crossing lightsStreet lights, zebra crossing lights (belisha beacons), traffic lights that are phased incorrectly or broken:

Street or road obstructions

Obstructions on the road or street

Taxi ranks

request for a new taxi rankTo make a request for a new taxi rank please visit Transport for London's taxi rank page



Contact

For more information please contact highways management