How do I renew my library loans?
There are four ways that you can renew your loans - you can use the internet, the phone, a library catalogue terminal, or ask at the library counter and we will do it for you.
Renew your loans online
You can renew your loans online
You will be asked to key in the barcode number from your library card (ignore any spaces in the middle of the number) and then your library PIN number.
Click Enter and follow the on-screen instructions.
On the phone
Telephone 020 7974 4001 and follow the recorded instructions to renew your loans.
If you have forgotten your PIN or do not have your library card to hand you can speak to an operator.
Books and audio items will be renewed for a further 21 days and videos for three days.
On a library catalogue terminal
Select renewal direct from the main menu
In person
Present your library card at the counter and ask for the items to be renewed. There is no need to bring the items with you.
Please remember:
- PIN number - to renew items on the internet, by phone, or library catalogue terminal, you need a library PIN number. If you don't have a pin number - or if you've forgotten it - please ask at the library counter. For your own security, you will need to show some proof of identity in addition to your library card
- you can renew up to five times. For a sixth renewal, items must be returned to a Camden library for re-issue
- if you are renewing audiovisual items (videos, DVDs, CDs or audiocassettes), there will be a re-hire fee, which will be recorded on your library account
- if an item is overdue, the fine will be recorded on your account
- you cannot renew items online if your library card has expired, or if you have an item that is more than 10 weeks overdue, or if you owe more than £10 in unpaid fines.
Page last updated Jul 19, 2010 3:42 PM