Housing advice

The Housing Options and Advice Team is the first stop for all Camden residents with a housing problem.

Because of the shortage of housing in Camden we cannot offer a house to everyone who has a housing problem but we can work with you to see if we can find you an alternative solution.

If you think you will become homeless we will try everything to help to stop this happening.

Everyone with a housing need will be offered a housing options interview where we will explore a range of housing solutions to assist you.

We can offer:

• advice and assistance to people looking for somewhere to live
• realistic, up-to-date and in-depth advice on housing and how to pay for it
• a full housing option service covering:
  • private renting
  • low cost home ownership
  • mobility options
  • supported housing
• a range of tailor made solutions for priority groups applicants with practical assistance if appropriate
• assistance with keeping your home
• online up-to-date information on emergency accommodation that may be available for single people
• personalised referrals to other sections if we cannot help you

Contact

For more information please contact the Housing Options and Advice Team

You can also get housing advice from the charity Shelter

Private Sector Housing Advice

We offer free specialist advice and assistance on all matters relating to housing for residents of the borough who are private tenants, leaseholders, owner occupiers or housing association tenants on:

• your rights to stay in your home
• rent and service charges arrears
• housing benefit and welfare rights
• paying for your accommodation
• disrepair and housing standards
• disputes with your landlord
• tenancy deposits
• negotiations with your landlord or mortgage lender
• free advice to home owners on mortgage arrears and service charges
• tenancy relations service for private tenants who are being harassed or illegally evicted
• a full housing options service

Contact

For more information please contact the housing options and opportunities team

You can also get housing advice from the charity Shelter